解决方案架构师
Solutions Architect
Glia 是排名第一的银行人工智能平台，赋能社区和区域性金融机构创造效率、加速贷款增长、推动存款，并提供能够战胜大型银行和金融科技公司的体验。
Glia 的银行人工智能操作系统是建立在现有技术栈之上的核心智能层，激活了一个由专业代理组成的 AI 工作队伍，这些代理从银行数据、交互历史和系统记录中获取信息。这些经过银行训练的代理自动化了从前台到后台的语音和数字流程，从而降低运营成本并实现通用银行员模式。
Glia 以铁一般的安全性和可靠性受到 700 多家银行和信用合作社的信任，Glia 提供行业首个合同保证的无幻觉承诺。这就是为什么 Glia 客户能够快速且自信地将银行 AI 投入使用，并从第一天起就获得可衡量的结果。有关 Glia 的更多信息，请访问 [glia.com](http://glia.com)。
**职位描述**
在 Glia，我们的解决方案架构师与客户合作，实施创新解决方案，以提升客户参与度、提高运营效率并提供卓越的客户体验。
**你将负责**
- 与客户合作评估其业务和技术需求，提出全面的解决方案以解决其挑战。
- 将业务需求转化为清晰的技术愿景并指导其实现，确保与客户目标一致。
- 编写全面的技术文档，包括工作说明书，以确保利益相关者之间的清晰理解和对齐。
- 领导解决方案的验证、交付和部署，确保其符合质量和性能标准。
- 教育和指导远程团队，确保遵循解决方案设计和最佳实践。
- 有效地向技术和非技术利益相关者传达复杂的概念。
**要求**
- 3 年以上面向客户的开发经验，重点在解决方案架构和设计。
- 精通前端技术（HTML、CSS、Javascript）和后端语言如 Node.js
- 具有 AI 工具、云平台（AWS、Azure、GCP）的经验以及对 SaaS 生命周期的理解。
- 在敏捷开发周期中与工程团队协作的显著能力。
- 优秀的解决问题能力、书面/口头沟通技巧，以及积极主动的态度。
查看英文原文
**About Glia**
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at [glia.com](http://glia.com).
**The role**
At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.
**What you'll do**
- Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
- Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
- Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
- Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
- Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
- Communicate complex technical concepts effectively to both technical and non-technical stakeholders.
**Requirements**
- 3+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
- Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js
- Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
- Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
- Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.
**Preferred qualifications**
- Experience in contact centers, telephony / VoIP, and financial services
- Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
- Relevant certifications in cloud platforms or solution architecture.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
_The Glia Talent Acquisition team uses **@**_ [_**glia.com**_](http://glia.com) _and_ [_**@**_](mailto:darina.danchenko@gliatalent.com) [_**gliatalent.com**_](http://gliatalent.com) _email addresses for coordinating interviews, providing updates, and sending documents._
_Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our_ [_Recruitment Privacy Notice page_](https://www.glia.com/eu-recruitment-privacy-notice) _or contact our talent team via **talent@glia.com**_