企业解决方案架构师
Enterprise Solutions Architect
我们正在为人工智能时代重建生物科技。
当突破被延迟，世界就会等待。将一种分子从发现到患者，或一种作物从实验室到田间，需要数千个缓慢、手动、脱节的步骤。人工智能有潜力改变这一切，将数十年的研发工作压缩成几年。但只有当干净、结构化的科学数据和人工智能被融入科学研究的过程中，这种改变才会发生。
Benchling 是生物技术研发的人工智能平台。科学家使用 Benchling 来设计实验、捕获结构化数据，并在他们的工作流程中直接运行 AI 代理和模型。全球超过 20 万名科学家信任 Benchling 来支持他们最重要的工作，从学术实验室到 Sanofi、Moderna，以及世界上前 50 强生物制药公司中的一半以上。
我们正在为客户打造一位 AI 科学家。如果我们自己没有建立起相应的实力，就无法做到这一点。AI 熟练度是我们构建的基础；它是我们工作方式的核心，我们致力于帮助每一位新员工将其融入日常工作中。作为我们面试流程的一部分，您将完成一个简短的 AI 相关练习或讨论，以便我们了解您如何思考并利用 AI 在您的角色中产生影响。您可以自由参考您目前使用的任何工具、平台或工作流程。
职位概览
我们正在寻找一位企业解决方案架构师，具备生命科学研发和企业软件系统的深厚专业知识，与 Benchling 的客户合作，推动生物科技革命向前发展。
企业解决方案架构师是我们的企业客户的战略顾问和技术领导者，将他们的 IT 战略转化为定制的 Benchling 解决方案。该职位涵盖引导组织进行数字化转型、领导技术实施项目、监督解决方案架构，并建立最佳实践和数据架构标准，以确保长期成功。
职责
- 与处于创新前沿的生物科技组织合作，评估他们的 IT 环境，了解战略目标，并设计能够实现关键成果的解决方案
- 领导从发现到成功上线和采用的端到端实施项目
- 提供持续的战略指导、最佳实践教育和产品参与建议，以最大化客户价值实现
- 与跨职能的业务和技术利益相关者合作，收集需求，识别需求
查看英文原文
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
We are seeking an Enterprise Solutions Architect with deep expertise in life science R&D and enterprise software systems to partner with Benchling's customers in driving the biotech revolution forward.
The Enterprise Solutions Architect serves as a strategic advisor and technical leader for our enterprise customers, translating their IT strategy into tailored Benchling solutions. This role encompasses guiding organizations through digital transformation, leading technical implementation projects, overseeing solution architecture, and establishing best practices and data architecture standards to ensure long-term success.
RESPONSIBILITIES
- Partner with biotechnology organizations at the forefront of innovation to assess their IT landscape, understand strategic objectives, and architect solutions that enable mission-critical outcomes
- Lead end-to-end implementation projects from discovery through successful go-live and adoption
- Provide ongoing strategic guidance, best practice education, and product engagement recommendations to maximize customer value realization
- Collaborate with cross-functional business and technology stakeholders to gather requirements, identify opportunities, and translate business needs into technical solutions in partnership with internal engineering, product, and solutions architecture teams
- Coordinate with Professional Services, Product, and Customer Success teams to orchestrate complex, global enterprise deployments
- Support Sales and Marketing in technical deal strategy, and engage with Engineering, Product, and Solutions Architecture teams to resolve complex technical challenges
- Contribute to the development and refinement of global enterprise processes, product capabilities, and best practice frameworks
QUALIFICATIONS
REQUIRED
- 5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation
- Bachelor's or Master's degree in Life Sciences, Information Management, or related field (advanced degree preferred)
- Proven track record leading global implementation teams in enterprise solution design and deployment (Benchling experience strongly preferred)
- Demonstrated ability to empathize with scientists and rapidly comprehend complex scientific concepts and workflows
- Exceptional communication skills across verbal, written, and presentation formats, coupled with strong organizational and project management capabilities
- Self-directed, adaptable professional who thrives in dynamic, fast-paced environments
- Comfortable operating across functions, organizational levels, and geographies with diverse stakeholder groups
- Willingness to travel to customer sites up to 30% based on project requirements
PREFERRED
- 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success delivering enterprise-scale SaaS projects
- Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES, and analytical tools including JMP, Spotfire, or Tableau
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid #BI-Hybrid #LI-JF1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.