远程工作雷达

Remote Senior Bilingual Executive Assistant & Sales Operations Coordinator

市场运营职能支持限定地区（需当地身份）
公司The Hello Team
薪资未公开
工作地点United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
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注意地域限制：该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

职位简介：
我们正在寻找一位经验丰富的远程高级双语行政助理兼销售运营协调员，为机场地面支持设备行业的繁忙销售人员提供支持。该职位将负责日程安排、客户沟通、供应商协调、销售跟进、报价、订单、交付和日常优先事项，确保承诺的事项顺利完成。理想的候选人应具备高度的组织能力，善于解决问题，能够预见需求，管理多项优先任务，并在最少指导的情况下独立工作。此职位还将专注于建立和维护客户记录、任务、跟进、订单和沟通的系统和流程。公司将提供业务和产品的培训，而成功的候选人应具备良好的判断力、主动性、沟通技巧和相关经验，以有效管理助理职能。需要熟练掌握英语和西班牙语、CRM系统、Microsoft Office、电子表格、WhatsApp、电子邮件和AI工具，有航空、机场地面支持设备或相关行业经验者优先。

主要职责：

  • 管理每日计划：主持早晨简要会议，涵盖预约、优先事项、待办事项、已完成的跟进和需要做出的决定。
  • 主动管理日程：协调销售会议，确认预约，考虑行程时间，并确保所有必要信息可用。
  • 将快速更新转化为行动：从WhatsApp消息或语音备忘录中获取细节，明确关键信息，并管理下一步行动。
  • 协调从请求到交付的订单：与客户和供应商沟通，获取价格和库存信息，协调报价和订单详情，监控运输和跟踪，解决相关问题，并保持各方的信息畅通。
  • 专业代表公司：与客户沟通，建立良好关系，并作为操作问题和更新的可靠联系人。
  • 维护现有客户关系：整理客户记录，主动联系客户，检查满意度，识别额外需求，并将新的销售机会带给销售团队。
  • 建立并维护系统：建立联系记录、任务清单、跟进时间表、订单追踪器、沟通模板和可重复的工作流程。
  • 有效使用AI：应用AI工具将笔记转换为行动项
查看英文原文

Job Summary:
We are seeking an experienced and proactive Remote Senior Bilingual Executive Assistant & Sales Operations Coordinator to support a busy sales professional in the airport ground support equipment industry. The specialist will take ownership of scheduling, client communication, vendor coordination, sales follow-up, quotes, orders, deliveries, and daily priorities, ensuring commitments are followed through to completion. The ideal candidate is highly organized, resourceful, and able to anticipate needs, manage multiple priorities, and work independently with minimal direction. This role will also focus on building and maintaining organized systems and workflows for client records, tasks, follow-ups, orders, and communications. The company will provide training on the business and products, while the successful candidate should bring strong judgment, initiative, communication skills, and relevant experience to effectively manage the assistant function. Proficiency in English and Spanish, CRM systems, Microsoft Office, spreadsheets, WhatsApp, email, and AI tools is required, while experience in aviation, airport ground support equipment, or a related industry is preferred.
Key Responsibilities:

  • Own the daily plan: Lead a brief morning check-in covering appointments, priorities, outstanding items, completed follow-ups, and decisions needed.
  • Manage scheduling proactively: Coordinate sales meetings, confirm appointments, account for travel time, and ensure all necessary information is available.
  • Turn quick updates into action: Capture details from WhatsApp messages or voice notes, clarify essential information, and manage next steps.
  • Coordinate orders from request through delivery: Communicate with clients and vendors, obtain pricing and availability, coordinate quotes and order details, monitor shipping and tracking, resolve issues, and keep everyone informed.
  • Represent the company professionally: Communicate with clients, establish rapport, and serve as a reliable point of contact for operational questions and updates.
  • Maintain existing client relationships: Keep organized client records, proactively contact customers, check satisfaction, identify additional needs, and bring new sales opportunities to the sales team.
  • Build and maintain systems: Establish contact records, task lists, follow-up schedules, order trackers, communication templates, and repeatable workflows.
  • Use AI effectively: Apply AI tools to turn notes into tasks, organize information, draft communications, and streamline routine work while ensuring accuracy and exercising sound judgment.
  • Stay ahead of the workload: Recognize gaps, anticipate needs, resolve routine issues, and ensure commitments are followed through to completion.
  • Perform other duties related to the position as assigned.

Qualifications & Requirements:

  • Proficient level of English (written and spoken).
  • Proficient level of Spanish (written and spoken).
  • Strong interpersonal and communication skills with clients, vendors, and teammates.
  • 3+ years of experience as an Executive Assistant, Sales Coordinator, or similar role.
  • Experience managing schedules, appointments, follow-ups, and client communications.
  • Experience coordinating clients, vendors, quotes, orders, deliveries, and sales activities.
  • Proactive, resourceful, and able to anticipate needs and work independently.
  • Strong attention to detail and problem-solving skills.
  • Experience using CRM systems, spreadsheets, WhatsApp, email, and other business tools.
  • Ability to build and maintain organized trackers, workflows, and follow-up systems.
  • Comfortable using AI tools to organize information and streamline routine tasks.
  • Experience in aviation, airport ground support equipment, or a related industry is preferred.
  • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident.
  • Accountable, with the ability to multitask in a fast-paced work environment.
  • Excellent organizational and time-management skills to manage daily operations.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Ability to quickly learn new systems, software, and workflows.
  • Ability to follow established processes accurately with minimal supervision.
  • Ability to work U.S. EST (New York) business hours and adapt to business needs.
  • Interested in long-term career opportunities.
  • Able to undergo a background check.
  • Reliable Windows 10+ computer, two monitors, and high-speed internet.
  • Professional home workstation capable of supporting uninterrupted remote work.

Compensation & Benefits:

  • 100% remote work.
  • Compensation in USD.
  • Full-time position with 40 hours weekly.
  • Please note that this is a long-term opportunity.
  • Great work environment with potential for growth.

Originally posted on Himalayas

本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。 本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。

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