高级工程经理 - 平台工程
Senior Engineering Manager - Platform Engineering
**我们是谁**
Zeta Global（NYSE: ZETA）是基于人工智能的营销云平台，利用先进的人工智能（AI）和数万亿的消费者数据信号，帮助营销人员更高效地获取、增长和保留客户。通过 Zeta 营销平台（ZMP），我们的愿景是通过将身份识别、智能和全渠道激活统一到一个平台中——由行业内最大的专有数据库和 AI 驱动——使复杂的营销变得简单。我们的企业客户在多个垂直领域，能够通过每个渠道为消费者提供个性化的体验，从而提升营销项目的成效。Zeta 由 David A. Steinberg 和 John Sculley 于 2007 年创立，总部位于纽约市，并在全球设有办事处。如需了解更多信息，请访问 [www.zetaglobal.com](https://www.zetaglobal.com/)。
**职位概述**
Zeta Global 正在寻找一位经验丰富的高级工程经理，领导支撑 Zeta 营销平台（ZMP）的应用平台的关键领域。
该职位向工程副总裁汇报，负责人将负责一个或多个核心平台领域的技术执行、架构、路线图和交付。该职位需要强大的技术判断力、卓越的工程领导能力，以及跨多个工程团队推动复杂项目的能力。
这是一个高度技术性的领导职位。高级工程经理需要积极参与架构设计、设计评审、技术决策和生产运维，同时培养工程师和技术负责人，实现可扩展的平台功能。
**平台工程使命**
平台工程提供共享的应用程序基础组件、服务和规范，使产品工程团队能够在 ZMP 上构建一致、可扩展、安全且可靠的应用程序。
该团队的使命是提供可重用的平台功能，提高开发人员的生产力，同时确保平台一致性、运营卓越性和长期架构可持续性。
**职责范围**
负责多个核心应用平台领域，包括但不限于：
- 平台的身份验证和授权
- 账户、组织、工作区和租户管理
- 通知和消息传递基础设施
- 共享的应用服务和可重用的平台基础组件
- 平台 API、API 网关
查看英文原文
**WHO WE ARE**
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to [www.zetaglobal.com](https://www.zetaglobal.com/).
**Role Overview**
Zeta Global is seeking a hands-on Senior Engineering Manager to lead a critical area of the application platform that powers the Zeta Marketing Platform (ZMP).
Reporting to SVP Engineering, this leader will own the technical execution, architecture, roadmap, and delivery for one or more core platform domains. The role requires strong technical judgment, exceptional engineering leadership, and the ability to drive complex initiatives across multiple engineering teams.
This is a deeply technical leadership role. The Senior Engineering Manager is expected to remain actively involved in architecture, design reviews, technical decision-making, and production operations while developing engineers and technical leads and delivering reliable platform capabilities at scale.
**Platform Engineering Mission**
Platform Engineering delivers the shared application primitives, services, and guardrails that enable product engineering teams to build consistent, scalable, secure, and reliable applications across ZMP.
The team's mission is to provide reusable platform capabilities that improve developer productivity while ensuring platform consistency, operational excellence, and long-term architectural sustainability.
**Scope of Ownership**
Own multiple core application platform domains, which include, but not limited to:
- Platform authentication and authorization
- Account, organization, workspace, and tenant management
- Notifications and messaging infrastructure
- Shared application services and reusable platform primitives
- Platform APIs, API Gateway and extension mechanisms
- Common developer frameworks and platform tooling
- Shared operational capabilities
The Senior Engineering Manager is accountable for the architecture, implementation, operational excellence, and adoption of their platform domains.
**Key Responsibilities**
**Technical Leadership**
- Lead the architecture and technical direction for assigned platform domains.
- Translate platform strategy into executable engineering roadmaps.
- Drive technical design for shared services, APIs, schemas, and reusable platform capabilities.
- Review designs and ensure alignment with platform architecture and engineering standards.
- Identify scalability, reliability, security, and maintainability risks.
- Champion reusable solutions and eliminate unnecessary duplication across product teams.
- Guide migrations, versioning, and adoption of platform capabilities.
**Engineering Leadership**
- Build and lead a high-performing team of platform engineers and technical leads.
- Coach and develop engineers through mentoring, technical guidance, and regular feedback.
- Establish clear ownership, accountability, and engineering best practices within the team.
- Foster a culture of operational excellence, engineering quality, and continuous improvement.
- Balance new platform investments with operational responsibilities and technical debt.
- Work with other engineering teams to champion the platform domains and their benefits, drive adoption of the services
**Platform Delivery**
- Deliver platform capabilities that simplify and accelerate product development.
- Partner with product engineering teams to understand platform requirements and improve developer experience.
- Build self-service capabilities that reduce friction and increase platform adoption.
- Measure platform success through adoption, reliability, developer productivity, and operational efficiency.
**Cross-Team Collaboration**
- Partner with Product Engineering, Data Platform, Architecture, SRE, DevOps, Security, and FinOps teams.
- Coordinate delivery of initiatives that span multiple engineering teams.
- Resolve technical dependencies and implementation challenges.
- Drive alignment around platform standards and engineering best practices.
- Communicate technical trade-offs, priorities, and delivery risks clearly.
**Reliability, Security, and Operational Excellence**
- Ensure shared platform services meet availability, latency, scalability, and recovery objectives.
- Embed observability, monitoring, capacity planning, and operational readiness into platform design.
- Improve tenant isolation, workload fairness, and platform resiliency.
- Partner with Security teams to build secure-by-default platform capabilities.
- Drive continuous improvements in operational efficiency, reliability, and cloud cost optimization.
**Success Measures**
Success will be measured through:
- Delivery of platform roadmap commitments
- Adoption of shared platform capabilities
- Platform availability, reliability, and operational health
- Improved developer productivity and satisfaction
- Successful migrations and retirement of legacy services
- Team engagement, growth, and engineering effectiveness
- Improvements in platform scalability and cloud efficiency
**Required Qualifications**
- Significant experience building and operating large-scale distributed platforms or multi-tenant SaaS systems.
- Experience leading engineering teams responsible for platform, backend, or infrastructure services.
- Strong technical expertise in distributed systems, APIs, cloud-native architectures, and shared platform services.
- Experience designing and operating highly available production services.
- Experience partnering with multiple engineering teams to deliver shared capabilities.
- Strong operational knowledge of observability, incident management, and production readiness.
- Demonstrated ability to mentor engineers and grow technical leaders.
- Excellent communication and cross-functional collaboration skills.
**Preferred Qualifications**
- Experience building marketing technology, customer-data, analytics, or large-scale SaaS platforms.
- Experience with AWS, Kubernetes, Kafka, Snowflake, ClickHouse, Iceberg, PostgreSQL, Redis, or similar technologies.
- Experience implementing identity, authorization, multi-tenancy, API gateways, or workflow orchestration platforms such as Temporal.
- Experience with cloud cost optimization and FinOps practices.
- Experience driving adoption of shared engineering platforms.
**BENEFITS & PERKS**
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
**SALARY RANGE**
The salary range for this role is $225,000 - $240,000, depending on location and experience.
**PEOPLE & CULTURE AT ZETA**
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: [https://zetaglobal.com/blog/a-look-into-zetas-ergs/](https://zetaglobal.com/blog/a-look-into-zetas-ergs/)
**ZETA IN THE NEWS!**
[https://zetaglobal.com/press/?cat=press-releases](https://zetaglobal.com/press/?cat=press-releases)
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