高级客户经理 - EviCore - 远程
Senior Account Executive - EviCore - Remote
高级客户经理 – eviCore
加入eviCore担任高级客户经理,你将推动复杂医保客户组合的战略增长、留存和高管合作。在这个高度可见的职位中,你将领导客户战略,扩展Evernorth和eviCore解决方案,并指导跨职能团队实现卓越的客户成果、长期价值和盈利增长。
职责
- 负责复杂支付方客户的组合策略,对齐业务目标、增长机会和客户优先事项。
- 与关键决策者建立并维护高管级关系,作为可信赖的顾问和战略合作伙伴。
- 领导客户留存工作、解决方案扩展计划、RFP响应、合同谈判和定价讨论。
- 通过识别扩展eviCore和Evernorth产品和服务的机会,推动收入和盈利目标。
- 为客户管理总监和经理提供战略方向,确保服务交付、增长目标和合同承诺的一致性。
- 作为客户问题的高级处理人,协调及时解决并保持客户信心。
- 领导联合运营委员会(JOC)会议准备、高管演示和战略业务评审。
- 与产品、法律、定价、运营、合规和Evernorth相关方合作,提供集成的客户解决方案。
- 监控合同义务、监管要求和运营表现,确保客户成功。
- 培养以责任、创新和企业成功为导向的协作型、成长型文化。
所需资格
- 10年以上医疗行业经验,最好在支付方组织中。
- 在战略客户管理、企业销售或高级客户参与职位中,有成功领导和拓展大型复杂客户关系的经验。
- 有通过长期服务合同、外包服务和复杂商业安排推动增长的经验。
- 有领导跨职能项目并在矩阵式组织中影响结果的能力。
- 有合同、定价协议和续约策略谈判的经验。
- 深入了解商业、医保和医疗补助支付方市场。
- 熟悉医疗法规、行业趋势和合同义务。
查看英文原文
Senior Account Executive – eviCore
Join eviCore as a Senior Account Executive, where you will drive strategic growth, retention, and executive partnership across a portfolio of complex health plan clients. In this highly visible role, you will lead account strategy, expand Evernorth and eviCore solutions, and guide cross-functional teams to deliver exceptional client outcomes, long-term value, and profitable growth.
Responsibilities
- Own and execute account strategy for a portfolio of complex payer clients, aligning business objectives, growth opportunities, and client priorities.
- Develop and maintain executive-level relationships with key decision-makers, serving as a trusted advisor and strategic partner.
- Lead client retention efforts, solution expansion initiatives, RFP responses, contract negotiations, and pricing discussions.
- Drive revenue and profitability goals by identifying opportunities to expand eviCore and Evernorth products and services.
- Provide strategic direction to Client Management Directors and Managers to ensure alignment on service delivery, growth objectives, and contractual commitments.
- Serve as the senior escalation point for client concerns, coordinating timely resolution and maintaining strong client confidence.
- Lead Joint Operating Committee (JOC) meeting preparation, executive presentations, and strategic business reviews.
- Partner with Product, Legal, Pricing, Operations, Compliance, and Evernorth stakeholders to deliver integrated client solutions.
- Monitor contract obligations, regulatory requirements, and operational performance to ensure successful client outcomes.
- Foster a collaborative, growth-oriented culture focused on accountability, innovation, and enterprise success.
Required Qualifications
- 10+ yrs of healthcare experience, preferably within payer organizations.
- Proven success leading and growing large, complex client relationships in strategic account management, enterprise sales, or senior client engagement roles.
- Experience driving growth through long-term service contracts, outsourced services, and complex business arrangements.
- Demonstrated ability to lead cross-functional initiatives and influence outcomes across matrixed organizations.
- Experience negotiating contracts, pricing agreements, and renewal strategies.
- Deep understanding of the Commercial, Medicare, and Medicaid payer markets.
- Strong knowledge of healthcare regulations, industry trends, contractual obligations, and client service delivery.
- Exceptional communication, presentation, relationship-building, and executive influence skills.
- Ability to travel up to 40% based on business needs.
Preferred Qualifications
- Bachelor’s degree or equivalent professional experience.
- Experience with utilization management, care management, specialty solutions, or other healthcare services.
- Experience positioning enterprise-wide solutions across multiple products and business segments.
- Track record of leading strategic growth initiatives in highly competitive healthcare markets.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.This role is also anticipated to be eligible to participate in an incentive compensation plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Originally posted on Himalayas