客户经理，产品销售 - 税务
Account Executive, Product Sales - Tax
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们前方有大量工作要做。这意味着你有机会在从事职业生涯中最重要的工作的同时，让全球经济触手可及。
关于团队
产品销售团队由功能和专业技术专家组成，他们负责并指导 Stripe 产品组合中最具战略意义产品的交易。收入套件产品销售团队的任务是开拓一个 1000 亿美元的市场机会，涵盖账单、税务、收入报告和数据方面的后台财务自动化。
你将做什么
作为 Stripe 的税务客户经理，你将利用你的销售和产品专业知识，通过现有客户和新接入 Stripe 的客户推动增长。你将与核心销售、市场、产品市场和产品团队合作，深入理解产品和行业知识，并推动战略性交易。你将与现有和潜在客户进行深入的产品讨论，并制定并执行我们的市场进入策略。
职责
- 推动收入并保留用户，实现并超额完成目标和 KPI
- 与我们最大的现有和潜在客户进行讨论
- 与产品、市场、销售和技术服务相关方共同开发市场进入操作手册
- 理解并阐述 Stripe 税务对关键利益相关者的价值主张，包括技术团队、财务部门、合作伙伴和高管
- 深入了解潜在客户的全球间接税要求
- 与客户建立并维护关系，引导他们完成销售流程，并帮助确保 Stripe 税务的成功实施
- 与产品、工程、市场和客户成功团队紧密合作，确保客户满意度和长期增长
- 跟踪数据、分析和报告领域的行业趋势，识别新机遇，保持 Stripe 的领先地位
- 识别并追求现有 Stripe 税务用户的扩展机会，推动更多合规工具的采用
- 主导续约对话
查看英文原文
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue suite Product Sales is tasked with pursuing a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data.
What you’ll do
As a Tax Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy.
Responsibilities
- Drive revenue and retain users to achieve and over perform on target and KPIs
- Lead discussions with our largest existing and prospective customers
- Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders
- Understand and articulate the value propositions of Stripe Tax to key stakeholders, including technical teams, financial departments, partners and C-suite executives.
- Develop a deep understanding of global indirect tax requirements of potential customers.
- Build and maintain relationships with clients, guiding them through the sales process and helping ensure a successful implementation of Stripe Tax.
- Collaborate closely with the product, engineering, marketing, and customer success teams to ensure client satisfaction and long-term growth.
- Stay up-to-date on industry trends in data, analytics, and reporting to identify new opportunities and keep Stripe ahead of the curve.
- Identify and pursue expansion opportunities with existing Stripe Tax users to drive adoption of additional compliance tools.
- Lead renewal conversations with existing Stripe Tax users, leveraging a deep understanding of their evolving business needs.
- Ensure users are able to quickly go live by proactively addressing any outstanding questions from the sales process.
Who you are
You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including C-Level roles. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re comfortable working with clients as you are with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.
Minimum requirements
- 8+ years of sales or prospecting experience at a technology company and a track record of top performance
- Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users
- A proven ability to build strong collaborative working relationships with business partners
- A proven ability to be a self-starter capable of driving business results without significant supervision
- An enthusiastic “roll up your sleeves” mentality
- Excellent verbal and written communication skills
- Strong presentation skills, particularly for in-person meetings with multiple stakeholders
- Proven ability to lead complex negotiations involving bespoke commercial agreements
- Ability to understand complex technical requirements and craft solutions across multiple stakeholders
Preferred qualifications
- 3+ years of experience specifically selling financial services or similar software
- Experience in selling Tax solutions
- Proven ability to sell complex software solutions
In-office Expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.