技术解决方案架构师
Technical Solution Architect
我们正在为人工智能时代重塑生物科技。
当突破被延迟，世界就会等待。将一种分子从发现到患者，或一种作物从实验室到田间，需要数千个缓慢、手动且不连贯的步骤。人工智能有潜力改变这一现状，将数十年的研发工作压缩成几年。但只有当干净、结构化的科学数据和人工智能被融入科学研究的过程中，这种改变才会发生。
Benchling 是生物技术研发的人工智能平台。科学家使用 Benchling 设计实验、捕获结构化数据，并在他们的工作流程中直接运行 AI 代理和模型。全球超过 20 万名科学家信任 Benchling 来推动他们最重要的工作，从学术实验室到赛诺菲、Moderna，以及世界上前 50 强生物制药公司的半数以上。
我们正在为客户打造一个 AI 科学家。如果我们自己没有建立相应的基础，就无法实现这一点。AI 熟练度是我们构建的基础；它是我们工作的核心，我们致力于帮助每一位新员工将其融入日常工作中。作为我们面试流程的一部分，你将完成一个简短的 AI 相关练习或讨论，以便我们了解你如何思考并利用 AI 在你的角色中产生影响。欢迎参考你目前使用的任何工具、平台或工作流程。
职位概述
我们正在寻找一位技术解决方案架构师，具备生命科学研发和复杂软件系统的专业知识，作为客户和内部工程团队的关键技术合作伙伴，设计并交付推动科学进步的有影响力解决方案。
在这个职位上，你将与生物技术领域的 IT 专业人员合作，利用你对 Benchling、现代 SaaS 技术和复杂科学流程的深入了解，确保 Benchling 在复杂的 IT 生态系统中成功集成。你将负责界定最终用户需求、设计解决方案，并确保 Benchling 用户的定制自动化和集成解决方案的成功交付。
职责
- 与生物技术前沿的 IT 专业人士进行技术咨询，了解他们的 IT 环境（例如科学/信息学软件和设备），并推荐 Benchling 如何最好地支持他们的信息学愿景。
- 设计、原型设计并监督基于 Benchling 开发者平台的云基集成和自动化的交付。
- 与产品和工程团队跨职能协作，沟通需求并推动解决方案的实施。
查看英文原文
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
We’re looking for a Technical Solutions Architect with expertise across life sciences R&D and complex software systems, working as the key technical partner to both customer and internal engineering teams to design and deliver impactful solutions that drive scientific progress.
In this role, you will work with customer developers and IT leaders, using your extensive knowledge of Benchling, modern SaaS technologies, and complex scientific processes to ensure successful integration of Benchling within complex IT ecosystems. You will be responsible for scoping end user requirements, designing solutions, and ensuring the successful delivery of custom automation and integration solutions for Benchling users.
RESPONSIBILITIES
- Lead technical consulting engagements with IT professionals at the cutting edge of biotechnology to understand their IT landscape (e.g., scientific/informatics software and instruments) and recommend how best Benchling can enable their informatics vision.
- Design, prototype, and oversee the delivery of cloud-based integrations and automations on top of Benchling’s developer platform.
- Engage cross-functionally with product and engineering to communicate customer feedback, and align proposed solutions with Benchling roadmap and feature availability.
- Collaborate with project and implementation managers to enable complex rollouts at large enterprise customers, proactively identifying technical risks and product gaps and designing solutions around them.
- Build and deliver convincing demos or POCs during initial stages of implementation projects to ensure stakeholder alignment, on proposed solutions.
- Leverage industry and project experience to contribute to Benchling’s technical documentation, and developer platform product roadmap.
QUALIFICATIONS
- B.S in a life sciences discipline or engineering/computer science
- 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success managing enterprise-scale SaaS projects.
- Comfortable using REST APIs and Python to design and build integration demos, and write and share example code with customer Developers.
- Demonstrated success in technical leadership and conceptual modeling to turn complex and abstract concepts into technical assets.
- Familiar with modern cloud software development processes, tools, and architectures.
- Excellent communication and collaboration skills, with the ability to present complex technical solutions clearly to diverse audiences and work effectively across internal teams.
- Ability to travel to customer sites up to 10-20% based on customer and project needs.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.