受托人运营专员
Specialist, Trustee Operations
我们为抵押贷款和房地产行业提供端到端服务和技术解决方案，是该领域的领先企业。以创新为指导原则，注重合规性和卓越服务，Altisource的解决方案解决了抵押贷款发行和管理领域中的复杂业务问题，并为消费者和投资者提供了创新的在线房地产平台。
我们正在寻找一位细致严谨、专业的信托运营专家加入位于印度班加罗尔的团队。在此职位中，您将负责管理信托运营的各个方面，确保流程顺畅和优质客户服务。
· 审核并执行与信托相关的文件，保持准确性和法规合规性
· 在系统中处理和更新VA评估报告及相关文件
· 与客户、评估师和法律团队协作，解决相关问题并确保运营顺畅
· 通过电话、电子邮件和传真回应借款者、抵押权人、房地产经纪人和律师的咨询
· 维护和更新团队手册，并就操作问题为团队成员提供协助
· 对信托运营流程进行质量控制检查
· 管理文件记录并保持准确的记录
· 协助审查破产文件，并在必要时与诉讼团队合作
· 更新和维护与信托运营相关的各种表格
· 为信托运营流程和程序的持续改进做出贡献
- 具有抵押贷款信托服务、产权服务或破产经验
- 深入了解信托服务、流程和程序
- 具有在产权或信托方面进行记录的经验
- 持有公证人证书者优先考虑
- 具有反向抵押贷款服务经验者优先
- 强烈的细节关注能力和组织能力
- 出色的沟通能力，包括书面和口头表达
- 熟练使用Microsoft Office套件，尤其是Excel
- 能够在团队环境中独立工作并协作
- 强大的时间管理能力，能够有效优先处理任务
- 以客户为中心的心态，具备专业风范
- 适应不断变化的优先事项，能够在快节奏的环境中工作
- 4至5年半语音抵押贷款流程经验
- 必须具备出色的口语沟通能力，英语流利且口音中立
- 必须具备良好的分析和认知能力
- 必须有
查看英文原文
We are a leader in providing end-to-end services and technology to the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, Altisource’s solutions solve complex business problems within the mortgage originations and servicing fields and provide innovative online real estate platforms for both consumers and investors.
We are seeking a detail-oriented and professional Specialist, Trustee Operations to join our team in Bengaluru, India. In this role, you will be responsible for managing various aspects of trustee operations, ensuring smooth processes and excellent customer service.
· Review and execute trustee-related documents, maintaining accuracy and compliance with regulations
· Process and update VA appraisals and related documents in the system
· Collaborate with clients, appraisers, and legal teams to resolve issues and ensure smooth operations
· Respond to inquiries from borrowers, lienholders, realtors, and attorneys via phone, email, and fax
· Maintain and update team manuals and provide assistance to team members regarding operational issues
· Perform quality control checks on trustee operations processes
· Manage document recording and maintain accurate records
· Assist in the review of foreclosure files and collaborate with the litigation team when necessary
· Update and maintain various spreadsheets related to trustee operations
· Contribute to the continuous improvement of trustee operations processes and procedures
- Proven experience in Mortgage Trustee Servicing, title servicing, or foreclosure
- In-depth understanding of trustee services, processes, and procedures
- Experience with recording in a title or trustee capacity
- Notary certification preferred
- Experience with reverse mortgage services is a plus
- Strong attention to detail and organizational skills
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office Suite, particularly Excel
- Ability to work independently and collaboratively in a team environment
- Strong time management skills and ability to prioritize tasks effectively
- Customer-focused mindset with a professional demeanor
- Adaptability to changing priorities and ability to work in a fast-paced environment
- 4 to 5 years experience in semi-voice Mortgage process
- Must have excellent verbal communication skills with fluent English and neutral accent
- Must have good analytical and cognitive skills
- Must have an eye for attention to detail