技术项目经理，可扩展性
Technical Program Manager, Extensibility
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最具雄心的初创公司——使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你有机会在职业生涯中从事最重要的工作，同时让全球经济触手可及。
关于我们的组织
Growth 组织推动 Stripe 的自助增长引擎：从用户第一次接触 Stripe 开始，经过注册、激活和产品扩展。Growth 专注于构建系统和界面，帮助任何用户找到、理解和采用适合他们的 Stripe 产品，无论他们从哪里开始。
在 Growth 中，注册流程是新用户和现有用户尽快且全面地成功使用 Stripe 的方式。一个连贯的注册体验对 Stripe 转化潜在客户、激活新产品以及与日益复杂的替代方案竞争至关重要。
注册涉及多个相互关联的界面：
- 获取和意图捕捉 —— 首次接触体验，将潜在客户与正确的产品和入口点匹配。
- 账户设置和激活 —— 引导流程，使用户以正确的集成方式上线。
- 产品内发现 —— 上下文相关的界面，帮助新用户和现有用户逐步采用更多产品。
这些界面高度相互依赖，涉及数十个跨职能团队，并直接影响 Stripe 新用户的激活率和产品附加率。
你会做什么
- 我们正在寻找一位以产品为导向的技术项目经理，负责驱动 Stripe 的注册流程。这是 Growth 中一项高影响力的角色，位于增长策略、产品管理和跨组织项目管理的交汇点。
- 在这个职位上，你将负责 Growth 中最具战略意义的项目之一，端到端地推动 Stripe 注册体验的方向、健康状况和成果。
- 你将与 Growth 领导层合作制定项目策略，并确保各组织对项目的成功负责。
- 在 Growth、Dashboard、Docs、营销和产品团队中，推动跨组织决策，积极解决困难、模糊的集成和所有权问题
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About our organization
The Growth organization drives Stripe's self-serve growth engine: from a user's first interaction with Stripe through onboarding, activation, and expansion across our products. Growth focuses on building the systems and surfaces that help any user find, understand, and adopt the right set of Stripe products, regardless of how or where they start.
Within Growth, the onboarding program is how new and existing users get to their first successful use of Stripe as quickly and completely as possible. A cohesive onboarding experience is critical to Stripe's ability to convert prospects, activate new products, and compete against increasingly sophisticated alternatives.
Onboarding spans several interconnected surfaces:
- Acquisition and intent capture — first-touch experiences that match prospects to the right products and entry points.
- Account setup and activation — guided flows that get users live with the right integration shape.
- In-product discovery — contextual surfaces that help new and existing users adopt additional products over time.
These surfaces are deeply interdependent, span dozens of cross-functional teams, and directly shape Stripe's new user activation and product attach rates.
What you’ll do
- We are seeking a product-focused Technical Program Manager to drive Stripe's onboarding programs. This is a high-impact role at the intersection of growth strategy, product management, and cross-organizational program ownership.
- In this role, you will own one of the most strategically consequential programs in Growth, driving the direction, health, and outcomes of Stripe's onboarding experience end-to-end.
- You will set the program strategy in partnership with Growth leadership, holding organizations accountable to the success of the program.
- Drive cross-org decisions across DRIs in Growth, Dashboard, Docs, Marketing, and product teams actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
- Influence and shape product and engineering roadmaps bringing a program-level perspective to team planning cycles, and advocating for cross-cutting investments that no single team will prioritize on their own.
Qualifications
Minimum requirements
- 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
- Strong product sense and ability to understand enterprise customer needs
- Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
- Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
- Proven track record of successful program delivery in complex technical environments
- Bachelor's degree or equivalent practical experience
Preferred Qualifications
- Background in product management or product operations