副主管，肿瘤科治疗站点负责人 - 上中西部地区（IA, MN, ND, SD, WI）
Associate Director, Oncology Treatment Site Lead - Upper Midwest Territory (IA, MN, ND, SD, WI)
**职位描述**
我们公司正在为一种基于mRNA的个性化新抗原疗法在早期黑色素瘤患者中的潜在美国上市做准备，该疗法涉及治疗点的运营复杂性，并需要与跨职能合作伙伴密切协调。为了确保治疗点的准备就绪并支持一致的执行，我们正在组建一支专注于现场运营的角色团队，以帮助教育治疗点关于产品上线所需的实用、物流和运营要求，向治疗点介绍与该产品相关的有用流程和工具，并在潜在FDA批准后通过稳定期运营维持可靠的全流程执行。
**肿瘤学助理总监 治疗点负责人（TSL）** 是治疗点在运营信息和支持方面的主要现场联系人。该角色对治疗点进行教育和支持，使其能够一致地执行从上线和准备到订单流程执行和稳定期运营的全流程产品运营旅程。TSL将通过教育治疗点必要的流程、解答运营问题以及在整个治疗过程中提供可靠无缝的体验来支持治疗点。TSL专注于运营和流程支持，而非临床治疗信息。
该职位需要对治疗点运营有深入了解，能够处理复杂的跨职能流程，并能够协调内部和外部利益相关者，以支持可靠的全流程治疗点执行及及时的问题解决。
这是一个现场工作、面向客户的**非需求生成型**和**非促销型**职位。肿瘤学助理总监治疗点负责人（TSL）将负责上中西部地区的客户账户，包括爱荷华州、明尼苏达州、北达科他州、南达科他州和威斯康星州。候选人必须居住在指定的地理区域内。
**主要职责和活动包括但不限于以下内容：**
- 领导产品的治疗点上线和准备支持流程，确保治疗点了解流程、系统设置和运营要求
- 使用经批准的资源为治疗点相关方提供以流程为导向的教育，以支持初始治疗点实施和持续的运营支持
- 帮助确保治疗点具备操作能力
查看英文原文
**Job Description**
Our Company is preparing for the potential U.S. launch of an oncology mRNA-based individualized neoantigen therapy for early stage melanoma which involves operational complexities for treatment sites and requires close coordination with cross-functional partners. To ensure site readiness and support consistent site execution, we are building a dedicated team of field-based operational roles to help educate treatment sites on the practical, logistical, and operational requirements necessary to onboard the product effectively, inform treatment sites about helpful workflows and tools related to this product , and sustain reliable end-to-end execution through steady-state operations following potential FDA approval.
The **Associate Director Oncology** **Treatment Site Lead (TSL)** is the primary field-based point of contact for operational information and support for product treatment sites. This role educates and supports sites so that they can consistently execute the end-to-end product operational journey—from onboarding and readiness through ordering workflow execution and steady-state operations. TSLs will help support sites by educating them about necessary processes, answering questions about operational issues, and supporting a reliable, seamless experience across the treatment journey. The TSL is focused on operational and process support, and not clinical treatment information.
This role requires strong knowledge of treatment-site operations, the ability to navigate complex cross-functional workflows, and the ability to align internal and external stakeholders to support reliable end-to-end site execution as well as timely issue resolution.
This is a field-based, customer-facing, **non–demand generating** and **non-promotional** role. The Associate Director Oncology Treatment Site Lead (TSL) role will have responsibility for accounts in the Upper Midwest geography, which includes, IA, MN, ND, SD and WI. The candidate must reside in the designated geographic territory.
**Primary Activities & Responsibilities include and are not limited to the following:**
- Lead the onboarding and readiness support process for product treatment sites, ensuring treatment sites are educated on the workflow, system setup, and operational requirements
- Deliver process-focused education for site stakeholders using approved resources to support initial site implementation and ongoing operational support
- Help ensure treatment sites have the operational capabilities and knowledge required for consistent execution of the product's end-to-end treatment journey
- Serve as the product operational subject matter expert for your assigned treatment sites and provide support regarding the product process, operations, and logistics
- Act as the primary point of contact for operational issues, triaging and appropriately addressing issues through cross‑functional coordination and defined processes
- Appropriately collaborate with cross-functional oncology field teams (as approved) to support coordinated, compliant engagement and a consistent experience for product treatment sites
- Build trusted business relationships with site operational leaders by delivering consistent, reliable, and responsive operational support
- Utilize our company generated data and dashboards to assess appropriate site operational metrics (as approved) and identify opportunities for operational improvement
- Synthesize site feedback and process insights to help HQ teams enhance communication, operational workflows, resources and education.
**Qualifications**:
- Bachelor's degree required
- Minimum of 5 years of relevant experience in healthcare or life sciences, including sales, account management, or provider operations/administration
- Strong understanding of the healthcare ecosystem
- Proven track record of working with provider organizations and operational stakeholders to implement workflows for complex therapies
- Ability to operate effectively in “white space” environments with evolving processes, unclear paths, and multiple dependencies
- Strong operational problem-solving skills, including identifying process friction points, diagnosing root causes, and coordinating next steps with appropriate stakeholders
- Ability to build and develop meaningful customer relationships with operational stakeholders at treatment sites
- Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines
- Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
- Ability to travel ~50%
- Valid driver’s license
**Preferred**
- Experience supporting site activation/readiness and operational support for advanced therapies (e.g. cell therapies, gene therapies, radioligand therapies)
- Experience working with complex oncology workflows
- Experience working with large oncology systems and navigating multiple stakeholder groups across a single enterprise
**Required Skills:**
Account Management, Account Management, Business Management, Business Relationship Building, Cell and Gene Therapy, Collaboration, Communication, Cross-Functional Collaboration, Cross-Functional Teamwork, Cytometry, Cytopathology, Immunotherapy, Logistics Management, Messenger RNA, Onboarding, Oncology, Patient Treatment, Product Lifecycle, Project Implementations, Radioimmunoassay (RIA), Radiopharmaceuticals, Service Readiness, Site Activation, Site Operations, Stakeholder Engagement {+ 1 more}
**Preferred Skills:**
Current Employees apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
**US and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please [click here](https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
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The salary range for this role is
$190,800.00 - $300,300.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at [https://jobs.merck.com/us/en/compensation-and-benefits](https://jobs.merck.com/us/en/compensation-and-benefits).
You can apply for this role through [https://jobs.merck.com/us/en](https://jobs.merck.com/us/en) (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
50%
**Flexible Work Arrangements:**
Remote
**Shift:**
1st - Day
**Valid Driving License:**
Yes
**Hazardous Material(s):**
NA
**Job Posting End Date:**
09/17/2026
***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.**