高级产品经理 - 平台
Senior Product Manager - Platform
Tremendous 是一个全球平台，专为帮助企业免费向世界各地的任何人发送数千笔付款而设计。我们受到 Atlassian、MIT 和 United Way 等 20,000 家组织的信任，为全球数百万收件人提供礼品卡和资金。
我们的客户（研究人员、营销人员、人力资源团队、非营利组织和平台企业）称赞 Tremendous 使用起来既快速又简便。[查看我们在 G2 上的评价](https://www.g2.com/products/tremendous/reviews)。
Tremendous 盈利且无需外部投资即可增长。我们是一家完全远程办公、注重文档、少开会的文化，这意味着在职业和个人生活中有更多时间做重要的事情。团队一致认为——我们的员工 NPS 分数在 80 多分。
**关于该职位**
我们正在寻找一位高级产品经理加入我们的 Platform 团队。该团队负责支撑其他所有团队开发的基础设施、安全性和内部工具。
目前，产品管理团队有六位 PM，由一位联合创始人担任产品负责人。
**你将**
- 向我们的联合创始人 / 产品负责人 [Kapil Kale](https://www.linkedin.com/in/kapilvkale/) 汇报。
- **全面负责 Platform 团队。** 该团队负责安全问题、AI 基础设施、安全改进、数据/合规性以及技术升级，你将参与其中的所有工作。
- **跨技术系统协作。** 这是一个高度技术性的产品领域，需要与工程师紧密合作，并能够讨论架构、权衡、实现细节和复杂的技术问题。
- **管理团队的产品路线图。** 你将与相关方合作，确定要构建什么以及何时构建。当情况不明确时，你需要为团队解决模糊性。
- **明确问题。** 你需要解释我们正在解决的问题以及原因。这有助于工程师和设计师理解如何解决问题。
- **进行研究和分析。** 为了准确地定义这些问题，你需要收集支持性证据——来自用户访谈、市场研究和竞争分析。
- **与设计师和工程师共同制定解决方案。** PM 会设定需求，然后与设计师和工程师一起选择合适的解决方案。
- **无会议协作。** Tremendous 采用异步、无会议的文化。如果你习惯于通过会议进行 PM 工作，这可能会有些挑战。
- **以轻柔的方式说服他人。** 并不是所有人都会对优先级达成一致。
查看英文原文
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.
Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. [Check out our ratings on G2](https://www.g2.com/products/tremendous/reviews).
Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.
**About the role**
We’re looking for a Senior PM to join our Platform team. This team owns infrastructure, security, and internal tooling that keeps every other team shipping.
Today, the product management org is six PMs, led by a co-founder who serves as Head of Product.
**You will**
- Report to our Co-founder / Head of Product, [Kapil Kale](https://www.linkedin.com/in/kapilvkale/).
- **PM the Platform team end-to-end.** This team is responsible for security issues, AI infrastructure, security improvements, data / compliance, and technical upgrades, and you’ll be involved in all of it.
- **Work across technical systems.** This is a highly technical product area that requires close collaboration with engineers and comfort discussing architecture, tradeoffs, implementation details, and complex technical problems.
- **Manage the team’s product roadmap.** You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team.
- **Frame up problems.** You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems.
- **Conduct research and analysis.** In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis.
- **Work with designers and engineers to devise solutions.** PMs set requirements and then work with designers and engineers to select appropriate solutions.
- **Collaborate without meetings.** Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings.
- **Persuade with a light touch.** Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process.
- **Report back on what’s working.** Once we ship, you’ll be responsible for helping the team understand the impact of their work.
**You have**
- 4+ years of PM experience on a platform team (infrastructure, platform, security, search, data, etc).
- 5+ years of professional software engineering or engineering management experience.
- Exceptional technical fluency and problem-solving ability. You're comfortable discussing and solving complex technical problems with engineers.
- Strong product intuition. You can look at a problem and see the right solution.
- The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps.
- Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders.
- Comfortable making decisions without perfect information and moving work forward without being told to.
- Genuine empathy for users and teammates. You want to understand their problems.
**What's cool about the role**
- **Competitive pay and equity.** Base salary for this role: $250,000 to $325,000.
- **Real benefits.** 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
- **Fully remote.** Work from anywhere in the Americas.
- **Great culture.** Read more about how we work in our [public handbook](https://handbook.tremendous.com/).