高级软件工程师，增长
Senior Software Engineer, Growth
关于团队
在Mural，我们正在改变团队协作、思考和共同决策的方式。增长与参与团队通过直观的产品体验、快速的实验以及新兴的人工智能功能，帮助客户发现价值。我们负责客户旅程的关键部分——从获取和入职到激活、参与、留存和变现，并通过数据、实验和客户洞察持续改进这些体验。
我们是一个跨职能的工程师、产品经理、设计师和数据合作伙伴团队，我们行动迅速，衡量结果，并从每次实验中学习。我们重视好奇心、协作和细致的技术工艺，构建能够实现快速迭代的系统，同时保持高质量、可靠性和可扩展性的高标准。
你的使命
作为增长与参与团队的高级软件工程师，你将构建产品、平台和实验能力，帮助客户更快地发现价值，并更高效地使用我们的产品。你将与产品、设计、数据和其他工程团队紧密合作，识别机会，通过实验验证想法，并交付提升客户成果并推动可持续业务增长的体验。
除了交付功能，你还将帮助塑造团队的技术方向，指导其他工程师，并建立工程实践，使我们能够自信地进行实验并快速推进。
你将负责的工作
- 设计、构建和维护提升获取、激活、参与、留存和变现的客户面向的功能。
- 与产品、设计、数据、市场和客户成功团队紧密合作，识别增长机会，并将客户反馈、产品分析和实验转化为指导产品决策的依据。
- 使用功能标志、A/B测试和分析设计、实施和分析实验，以验证假设并衡量客户和业务影响。
- 构建可靠的仪器和事件管道，帮助团队理解客户行为并做出明智的产品决策。
- 编写高质量、可维护的代码，同时参与架构、技术设计和长期平台改进。
- 提升关键用户流程的性能、可靠性、可访问性和可扩展性。
- 通过技术领导力指导团队成员，编写代码
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ABOUT THE TEAM
At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences.
We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability.
YOUR MISSION
As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth.
Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly.
WHAT YOU'LL DO
- Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization.
- Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions.
- Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact.
- Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions.
- Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements.
- Improve the performance, reliability, accessibility, and scalability of critical user journeys.
- Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing.
- Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.
WHAT YOU'LL BRING
- 5+ years of professional experience as a Software Engineer building and operating production software.
- Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly.
- Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies.
- Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery.
- Experience building customer-facing products in close partnership with Product and Design teams.
- A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals.
- Experience using analytics and data to inform engineering and product decisions.
- Strong software engineering fundamentals, including system design, testing, observability, and operational excellence.
- Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams.
- A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers.
- Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements.
- Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions.
- Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks).
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.