解决方案架构师，计费
Specialist Solutions Architect, Billing
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——都使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你将有机会在职业生涯中从事最重要的工作，让全球经济触手可及。
关于团队
Specialist Solutions Architects（SSA）是与特定 Stripe 解决方案和客户采购中心对齐的领域专家。我们深入了解特定解决方案产品，并深刻理解客户面临的挑战。我们与专业产品销售员在交易中保持一致，为更广泛的售前团队提供复杂机会的建议，支持管道开发和收入实现，作为进入市场销售策略的顾问，并为我们的产品和工程团队提供关键见解。
你会与销售和售前团队紧密合作，推动管道和收入目标，同时向产品和工程团队传授市场趋势，并对产品路线图产生重大影响。你会与高级客户业务领导者建立深厚的关系，并与新老客户一起扩展 Stripe 的解决方案。作为领域专家，你将通过创建可重复使用的资产并指导他人处理复杂、高价值的机会来扩大整个组织的影响力。
团队正在寻找一位专注于收入和财务自动化的专家，需要深入理解订单到现金流程，以及现代企业如何管理订阅计费、发票和收入确认。你将作为计费基础设施领域的思想领袖与客户互动，帮助他们设计基于 Stripe 计费的解决方案，以减少客户流失、提高现金流回收，并使其财务运营符合 GAAP/IFRS 标准的准确收入确认。
职责
- 作为 Stripe 计费、发票和收入确认产品的领域专家，加速机会
- 深入理解订单到现金流程，包括订阅和按使用量计费、催收、比例计算和收入确认流程，并了解这些流程如何映射到 Stripe 平台
- 对客户的现有计费架构进行深入调研和分析
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.
What you’ll do
You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.
The team is looking for a Revenue and Finance Automation specialist with a deep understanding of the order-to-cash process and how modern businesses manage subscription billing, invoicing, and revenue recognition. You will engage with customers as a thought leader in the billing infrastructure space, helping them design solutions on Stripe Billing that reduce churn, improve cash collection, and align their financial operations with accurate revenue recognition under GAAP/IFRS standards.
Responsibilities
- Act as a subject matter expert on Stripe's Billing, Invoicing, and Revenue Recognition products to accelerate opportunities
- Demonstrate a deep understanding of the order-to-cash process—including subscription and usage-based billing, dunning, proration, and revenue recognition workflows—and how these map to Stripe's platform
- Conduct deep discovery of customers' existing billing architecture and business model to architect solutions that align Stripe's capabilities with their quote-to-cash requirements
- Advise customers on how to design for complexity: mid-cycle upgrades, entitlement management, multi-currency revenue recognition, and integration with ERP systems (NetSuite, Workday, SAP)
- Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations
- Partner closely with the Billing product sales team and actively drive opportunities for Stripe's largest customers, leading solution strategy and owning key customer relationships
- Serve as a "Voice of the Customer" to drive product and feature request prioritization
- Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's billing product roadmap
- Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
- Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in a technical sales, pre-sales, or solutions architecture role, with a focus on billing, subscription, or revenue management platforms
- 3+ years of hands-on experience with the order-to-cash process in a SaaS environment, including subscription lifecycle management, dunning, and revenue recognition
- Strong understanding of revenue recognition standards (ASC 606, IFRS 15) and how they apply to SaaS and usage-based business models
- Experience working with or implementing billing and ERP software (NetSuite, Workday, SAP, Zuora, BillingPlatform, or similar)
- Strong knowledge of software engineering and API integration patterns
- Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
- A proven ability to build strong collaborative working relationships with business partners
- Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
Preferred qualifications
- Experience integrating Stripe or other RESTful APIs into web applications
- Familiarity with complex billing scenarios: usage-based pricing, tiered models, multi-entity revenue recognition, or hybrid subscription and consumption models
- Experience with CRM platforms and their integration with billing systems
- Experience as a subject matter expert in a relevant industry, vertical, or product