项目经理，GTM 战略项目
Program Manager, GTM Strategic Programs
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是增加互联网的 GDP，而我们还有大量工作要做。这意味着你有机会在从事职业生涯中最重要的工作的同时，让全球经济触手可及。
关于团队
Go-to-Market（GTM）战略项目团队通过构建 GTM 战略、通过孵化项目将其落地，并为全球跨职能项目提供项目管理专业知识，来支持 Stripe 的使命（“增加互联网的 GDP”）。我们在解决问题时展现出探索未知的渴望、严谨的思维和以用户为中心的方法，同时帮助建立 Stripe Go-to-Market 团队与整体业务之间的联系。
随着我们公司和客户群的迅速增长，我们需要具备全球项目经验的“全栈”项目管理专家，能够轻松地在以下方面灵活切换：
- 协调多个跨职能团队成员的 PMO 职责
- 从诊断、设计、实施和变更管理中全面构建和实施孵化项目
- 推动成功过渡并移交至 GTM 和产品运营的运营对口人员
你会做什么
我们的项目经理专注于解决 GTM 最紧迫的挑战。我们寻找一位有自我驱动力的人，曾成功处理模糊的全球规模项目，具备多层次的利益相关者管理和重大的跨职能团队参与经验。你曾在高速成长的技术或 GTM 组织中工作过，或者来自战略咨询背景，拥有出色的沟通能力，能够在不同职能部门的高级利益相关者之间有效协作，并且在缺乏充分监督的情况下解决复杂问题。
职责
- 对从头到尾构建和推动大规模项目负责，并直接负责调动实现目标所需的跨职能支持和资源
- 直接管理（或协调）跨利益相关者参与、创建倡导者、信息传递和沟通计划以及支持和赋能的“全栈”变更管理活动
- 与关键利益相关者合作，确保项目顺利推进并达成目标
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Go-to-Market (GTM) Strategic Programs team supports Stripe's mission (to "Increase the GDP of the internet") by building GTM strategy, bringing it to life through incubation programs, and providing program management expertise across global, cross-functional programs. We bring a desire to chart the unknown, rigorous thinking, and a user-first approach to problem-solving, while helping to build connections between Stripe go-to-market teams and the business overall.
As we rapidly grow our company and customer base, we need "full stack" program management experts with global program experience who easily flex between:
- PMO responsibilities coordinating across a number of cross-functional team members
- Running the full breadth of building and operationalizing incubation programs from diagnosis, design, implementation, and change management
- Driving a successful transition and handover to operational counterparts across GTM and Product Operations
What you’ll do
Our Program Managers are focused on solving GTM's most pressing challenges. We're looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight.
Responsibilities
- Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
- Manage directly (or coordinate) the "full-stack" of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablement
- Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
- Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology
- Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams
- Seamlessly prioritize among various projects and synthesize data to guide and support strategy and decision
- Make C-suite-level recommendations and drive decisions, where necessary
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Experience working in a sales and marketing organization
- 7+ years of experience in program management, business operations, management consulting, or a related discipline
- A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end
- An enthusiastic "roll up your sleeves" mentality
- Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment
- The ability to diagnose, simplify, and structure problems and solutions while having command of "the details"
- Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-suite. You set a high bar in terms of communication effectiveness.
- Demonstrated leadership qualities throughout their work—taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables
Preferred qualifications
- Comfort operating with incomplete data and adapting and reprioritizing activities as business needs change
- Deep problem-solving and analysis experience (solving business problems—commercial, operational, financial) in a sales-oriented environment
- A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you)
- Prior experience with payments
- Comfort with SQL