高级产品经理 - 预付卡
Senior Product Manager - Prepaid Cards
Tremendous 是一个全球平台，帮助企业免费向任何地方的任何人发送大量付款。我们受到 Atlassian、MIT 和 United Way 等 20,000 家组织的信任，为全球数百万收件人发放礼品卡和现金。
我们的客户（研究人员、营销人员、人力资源团队、非营利组织和平台企业）称赞 Tremendous 使用速度快、操作简单。[查看我们在 G2 上的评价](https://www.g2.com/products/tremendous/reviews)。
Tremendous 盈利且无需外部投资即可增长。我们是一家完全远程办公、注重文档、会议少的文化，这意味着在职业和个人生活中有更多时间做重要的事。团队也认同——我们的员工净推荐值在 80 多分。
**关于职位**
我们正在寻找一位高级产品经理加入我们的预付卡团队。预付卡是 Tremendous 最大的产品类别之一，每年已处理数百万张卡片。我们正在扩展新的卡片类型和新国家市场，需要一位产品经理来负责这一领域。
**你将负责**
- **全面负责预付卡产品。** 你是我们预付卡产品领域的唯一产品经理，包括已经每年处理数百万张数字和实体卡片的美国项目。你将负责整个持卡人旅程，包括大规模发行、欺诈预防和生命周期管理，同时推出新的项目和产品。
- **与技术系统和合作伙伴协作。** 这是一个技术型产品，需要与银行、卡网络（如 Visa、Mastercard）、处理器和钱包提供商（如 Apple Pay、Google Pay）以及内部利益相关者（包括高层领导）密切合作。
- **管理我们的产品路线图。** 你将与利益相关者一起确定要构建什么以及何时构建。当事情不明确时，你会为团队解决模糊性。
- **明确问题。** 你需要解释我们正在解决的问题以及原因。这有助于工程师和设计师理解如何解决问题。
- **进行研究和分析。** 为了准确描述这些问题，你需要收集支持性证据——通过用户访谈、市场调研和竞争分析。
- **与设计师和工程师共同制定解决方案。** 产品经理设定需求后，会与设计师和工程师一起选择合适的解决方案。
- **无会议协作。** Tremendous 采用异步、无会议的文化。如果你习惯频繁开会，这可能会有些挑战。
查看英文原文
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.
Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. [Check out our ratings on G2](https://www.g2.com/products/tremendous/reviews).
Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.
**About the role**
We’re looking for a Senior PM to join our new Prepaid Cards team. Prepaid cards are one of Tremendous's largest catalog categories, already processing millions of cards a year. We're expanding into new card types and new countries, and we need a PM to own it.
**What you’ll do**
- **Own prepaid cards end-to-end.** You’ll be the sole PM for our prepaid cards product area, including our US program that already processes millions of digital and physical cards annually. You’ll own the full cardholder journey, including issuance at scale, fraud prevention, and lifecycle management, while also launching new programs and product offerings.
- **Work across technical systems and partners.** This is a technical product that requires close collaboration with banks, card networks (e.g. Visa, Mastercard), processors, and wallet providers (e.g. Apple Pay, Google Pay), as well as internal stakeholders including senior leaders.
- **Manage our product roadmap.** You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team.
- **Frame up problems.** You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems.
- **Conduct research and analysis.** In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis.
- **Work with designers and engineers to devise solutions.** PMs set requirements and then work with designers and engineers to select appropriate solutions.
- **Collaborate without meetings.** Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings.
- **Persuade with a light touch.** Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process.
- **Report back on what’s working.** Once we ship, you’ll be responsible for helping the team understand the impact of their work.
**What you’ll bring**
- 6+ years building and shipping web applications as a designer, engineer, or product manager at tech companies.
- 2+ years as a PM in startup environments (ideally growth-stage companies).
- Experience with card products (prepaid, debit, credit, or similar).
- Strong product intuition. You can look at a problem and see the right solution.
- Strong design judgment and technical fluency. You hold your own with designers and engineers.
- The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps.
- Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders.
- Comfortable making decisions without perfect information and moving work forward without being told to.
- Genuine empathy for users and teammates. You want to understand their problems.
**What's cool about the role**
- **Competitive pay and equity.** Base salary for this role: $225,000 to $300,000.
- **Real benefits.** 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
- **Fully remote.** Work from anywhere in the Americas.
- **Great culture.** Read more about how we work in our [public handbook](https://handbook.tremendous.com/).