专员解决方案架构师，税务
Specialist Solutions Architect, Tax
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们还有大量工作要做。这意味着你将有机会在从事职业生涯中最重要的工作的同时，让全球经济触手可及。
关于团队
Specialist Solutions Architects（SSA）是与特定 Stripe 解决方案和客户采购中心对齐的领域专家。我们深入了解特定解决方案产品，并深刻理解客户面临的挑战。我们与专业产品销售团队在交易中保持一致，为更广泛的售前团队提供复杂机会的建议，支持管道开发和收入实现，作为进入市场销售策略的顾问，并为我们的产品和工程团队提供关键见解。
你将做什么
你将与销售和售前团队紧密合作，推动管道和收入目标，同时向产品和工程团队教育市场趋势，并对产品路线图产生重大影响。你将与高级客户业务领导者建立深厚关系，并与新老客户一起扩展 Stripe 的解决方案。作为领域专家，你将通过创建可重用资产并指导他人处理复杂、高价值的机会来推动整个组织的发展。
职责
- 作为 Stripe Tax 的领域专家，加速机会
- 深入理解全球间接税——增值税、商品及服务税、销售税和使用税、强制电子发票要求——以及自动化合规解决方案如何帮助在线企业履行其义务
- 为 B2C、B2B 和平台商业模式提供解决方案和建议，说明如何集成 Stripe Tax 实现端到端的间接税合规
- 对客户的当前流程和需求进行深入调研，设计推动关键实施决策并加快交易的解决方案
- 创建并分享最佳实践和可重用资产，如参考架构，以提高更广泛的销售和售前组织的质量和效率
- 与税务产品销售团队密切合作，积极为 Stripe 最大的客户推动机会，主导税务解决方案
查看英文原文
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The Team
Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.
What You'll Do
You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.
Responsibilities
- Act as a subject matter expert on Stripe Tax to accelerate opportunities
- Demonstrate a deep understanding of global indirect taxes—VAT, GST, sales and use tax, mandatory e-invoicing requirements—and how automated compliance solutions help online businesses meet their obligations
- Provide solutions and recommendations to B2C, B2B, and platform business models on how to integrate Stripe Tax for end-to-end indirect tax compliance
- Conduct deep discovery of customers' current processes and needs to architect solutions that drive key implementation decisions and accelerate deals
- Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations
- Partner closely with the Tax product sales team and actively drive opportunities for Stripe's largest customers, leading Tax solution strategy and owning key customer relationships
- Serve as a "Voice of the Customer" to drive product and feature request prioritization
- Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Tax product roadmap
- Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
- Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Who You Are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 7+ years of experience in a customer-facing technical role such as solutions architect, solutions consultant, or sales engineer for a global software enterprise
- 3+ years of accounting, indirect tax, or tax compliance experience within a technical sales organization
- Experience working with or implementing a tax automation software solution
- Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact
- Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
- A passion for learning and staying up to date with indirect tax laws and emerging compliance requirements
- A proven ability to build strong collaborative working relationships with business partners
- Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
Preferred Qualifications
- Deep familiarity with compliance subjects including VAT, GST, B2B invoices, mandatory e-invoicing (Peppol, national mandates), sales and use tax, exemption certificates, and tax IDs
- Experience integrating Stripe or other RESTful APIs into web applications
- Experience with competing tax automation solutions such as Avalara or Vertex
- Pre-sales experience with enterprise customers