高管参与营销经理, 美洲地区
Executive Engagement Marketing Manager, Americas
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——都使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，我们还有大量工作要做。这意味着你有机会在职业生涯中从事最重要的工作，同时让全球经济触手可及。
关于团队
你将负责
我们正在寻找一位有条理、注重细节且高度协作的美洲地区执行参与营销经理，负责领导该地区执行参与和接待计划的运营执行。该职位将通过建立系统、沟通工具、追踪机制和跨职能协调，将计划战略转化为出色的执行，从而为高级外部受众提供高价值体验。
你将与销售团队紧密合作，识别并接触目标客户中的高管，为销售人员提供清晰的接触材料和后续流程，并确保每个计划在活动前、中、后都有正确的运营基础。成功的候选人能够独立管理多个复杂的任务流，应对不确定性，并积极改进大规模运作的流程。
职责
运营与项目交付
- 独立管理美洲地区一系列执行参与和接待项目的运营规划与执行，包括高管晚宴、专属体验和体育接待项目
- 建立并维护详细的项目计划、时间线、倒排日程、参会者管理流程、活动简报和跨职能沟通计划
- 与全球体验负责人及内部相关方合作，将项目目标、目标受众和活动形式转化为清晰的执行方案
销售赋能与受众参与
- 与销售和客户团队紧密合作，支持目标客户中高级别高管的识别、优先级排序和接触
- 开发和管理销售赋能材料，包括邀请函、接触模板、活动详情、参会者名单、后续指导和针对特定客户的沟通内容
- 协调参会者全流程体验——从邀请开始
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
What you’ll do
We are seeking an organized, detail-oriented, and highly collaborative Executive Engagement Marketing Manager for the Americas to lead the operational execution of executive engagement and hospitality programs across the region. This role will translate program strategy into excellent execution by building the systems, communications, tools, tracking, and cross-functional coordination needed to deliver high-touch experiences for senior external audiences.
You will work closely with Sales to identify and engage executives from targeted accounts, enable sellers with clear outreach materials and follow-up workflows, and ensure each program has the right operational foundation before, during, and after the event. The successful candidate is comfortable independently managing multiple complex workstreams, navigating ambiguity, and proactively improving how programs operate at scale.
Responsibilities
Operations and Program Delivery
- Independently manage the operational planning and execution of a portfolio of executive engagement and hospitality programs across the Americas, including executive dinners, hosted experiences, and sports hospitality programs
- Build and maintain detailed program plans, timelines, workback schedules, attendee management processes, event briefs, and cross-functional communication plans
- Partner with the Global Experiential Lead and internal stakeholders to translate program objectives, target audiences, and event formats into clear execution plans
Sales Enablement and Audience Engagement
- Partner closely with Sales and account teams to support the identification, prioritization, and outreach of senior executives at targeted accounts
- Develop and manage seller enablement materials, including invitations, outreach templates, event details, attendee lists, follow-up guidance, and account-specific communications
- Coordinate the end-to-end attendee journey—from invitation strategy and outreach through registration, confirmations, event-day communications, and post-event follow-up
Marketing Operations and Measurement
- Own the event marketing bill of materials, including email journeys, registration or landing pages, attendee communications, and supporting campaign assets
- Partner with Marketing Operations to execute campaigns and workflows that support invitations, registration, attendance, and post-event follow-up
- Partner with Analytics and Program Management to establish consistent tracking, reporting, and measurement for executive engagement programs, aligned with broader marketing standards
Event Execution and Hospitality
- Coordinate operational details across internal teams, agencies, venues, and other partners to ensure programs are delivered reliably and meet Stripe's brand and hospitality standards
- Ensure every event delivers a premium, on-brand Stripe experience appropriate for C-suite and senior executive audiences
- Support on-site event execution as needed
Cross-Functional Collaboration
- Build productive working relationships across Experiential, Sales, Regional Marketing, Demand Generation, Marketing Operations, Analytics, Program Management, and external partners, creating clarity around roles, decisions, dependencies, and next steps
- Communicate proactively and clearly, particularly when tradeoffs, risks, or changes could affect program delivery or the attendee experience
Continuous Improvement and Shared Learning
- Identify risks, dependencies, and execution gaps early; recommend practical solutions and escalate when broader program decisions are needed
- Capture learnings and maintain repeatable playbooks, templates, and operating practices that improve future program delivery
- Use program data, stakeholder feedback, and operational observations to identify opportunities to improve audience targeting, communications, follow-up, and program execution
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of experience in event marketing, field marketing, marketing operations, executive programs, hospitality, or a related B2B marketing role
- Experience managing complex, detail-intensive projects with multiple stakeholders, deadlines, and dependencies
- Demonstrated ability to operate independently within a defined area of responsibility, prioritize competing workstreams, and make sound decisions with incomplete information
- Excellent written and verbal communication skills, with the judgment to communicate effectively with senior internal stakeholders and external executive audiences
- Strong project management skills, including experience developing workback plans, coordinating deliverables, tracking progress, and resolving execution issues
- Strong operational and analytical mindset, with experience using program data, stakeholder feedback, and reporting to improve execution
- Demonstrated ability to use AI tools to improve efficiency
Preferred qualifications
- Experience supporting executive engagement programs, C-suite events, customer hospitality, hosted dinners, or premium event experiences
- Experience working in B2B technology, fintech, enterprise marketing, or a similarly complex go-to-market environment
- Familiarity with CRM, marketing automation, event management, and project management tools, such as Salesforce, Splash, Cvent, Asana, or similar platforms
- Experience building scalable marketing processes, playbooks, templates, or reporting frameworks
- Experience with event attribution, pipeline workflows, account-based marketing, or executive audience engagement strategies