疫苗专员
Vaccine Specialist
职位描述
我们公司的愿景是拯救并改善人类生命。
在疫苗领域，我们通过疫苗和相关服务帮助尽可能多的人过上更健康、更好的生活，从而为这一目标做出贡献。
这就是我们的动力。
在我们的团队中，我们专注于全科医生门诊部门的患者，提供具有吸引力的解决方案。我们关注HPV、肺炎球菌疫苗以及即将推出的产品。我们通过提供产品医学信息、教育客户了解产品以及提供医学培训来支持客户。在此过程中，我们以跨职能、数据驱动且始终以客户为中心的方式运作。
作为疫苗专家（男/女/其他），您将借助数据分析等手段识别客户需求，并通过新技术和全渠道策略为客户提供定制化解决方案。您将使用敏捷工作方法，与区域同事、区域经理密切合作，并与相关部门进行跨职能协作。作为团队一员，您将在总体战略框架内共同开发和测试新想法和方法。
我们团队亟需一位积极主动、有责任感且坚定的**疫苗专家（男/女/其他）**，尽快到岗，作为区域管理者积极建立深入且可持续的客户关系。
区域 920301（Gronau, Ahaus, Greven, Rheine）
**您的职责范围：**
• 在区域内确保以客户为中心的客户旅程（这包括获取所有当前区域相关的治疗环境知识，如区域科学领袖、医生网络、卫生政策特点以及疫苗相关知识）
• 与全科医生、执业医生和内科医生以及相关的医疗助理和相关药剂师进行平级拜访，这是我们客户互动的核心组成部分
• 基于数据驱动的决策独立分析相关客户/市场数据
• 实施由总部组织的全渠道活动。在区域内针对定义的目标群体，准备和跟进接触客户的个性化支持。根据可用渠道（线上和线下）开发和实施针对客户的特定客户旅程
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Job Description
Our company's vision is to save and improve human lives.
In the field of vaccines, we contribute to this by helping as many people as possible lead healthier and better lives through our vaccines and services.
That is our motivation.
In our team, we focus our attractive offering on the patients of general practitioners in the outpatient sector. We focus on the areas of HPV, pneumococcal vaccination, and upcoming product launches. We support our customers by providing medical information about our products, educating them about our products, and offering medical training. In doing so, we act in a closely cross-functional, data-driven, and always customer-oriented manner.
As a Vaccine Specialist (m/f/d), you will identify customer needs with the help of data analysis, among other things, and offer tailored solutions for our customers through the use of new technologies and an omnichannel strategy. You will use agile working methods. You will work closely in a team with colleagues in the region, your regional manager, and cross-functionally with affiliated departments. Together as a team, you will develop and test new ideas and approaches within the framework of the overarching strategy.
For our team, we are looking for a motivated, committed, and determined **Vaccine Specialist (m/f/d)** at the earliest possible date, who will work proactively as a manager in the territory to build intensive and sustainable customer relationships.
Territory 920301 (Gronau, Ahaus, Greven, Rheine)
**Your area of responsibility:**
• Ensuring an intensive, customer-centric customer journey in the territory (this includes acquiring all current territory-relevant knowledge of the therapeutic environment, such as knowledge of regional scientific leaders, physician networks, health policy specifics, as well as vaccine-specific knowledge)
• Customer visits at eye level with general practitioners, practitioners, and internists, as well as associated medical assistants and relevant pharmacists as a central component of our customer interaction
• Independent analysis of relevant customer/market data based on data-driven decision-making
• Implementation of centrally organized omnichannel campaigns. Individual customer support with preparation and follow-up of contact within the defined target groups in the territory. Development and implementation of customer-specific customer journeys across all available channels (online and offline), taking into account individual customer needs
• Organization and execution of high-quality, state-of-the-art training concepts that offer clear customer added value
• Planning of regional activities in the team and corresponding resource allocation
• Active participation in the design and execution of team meetings to implement a regional strategy based on the overall strategy in your own territory
• Representation of the company at congresses and professional conferences
• Continuous cross-functional exchange and cooperation with colleagues in the team, health policy field service, regional manager, marketing, medical, as well as participation in project teams
**Your profile:**
• You place the needs of patients and customers at the center of all activities and decisions
• You have a completed degree or completed vocational training
• You meet the legal requirements according to §75 AMG
• Ideally, you have knowledge in the field of omnichannel sales. You enjoy engaging with omnichannel sales and actively helping to shape it
• You are open to new things and curious to try things out
• You are proficient in using various IT applications
• You possess a spirit of innovation and enjoy developing and piloting new approaches to increase customer value
• You are a true team player and enjoy making joint decisions in a team
• Together with the team, you pursue the set goals with determination and approach challenges in a solution-oriented manner
• Ideally, you have an understanding of the healthcare system and regional framework conditions
• You possess high self-motivation, think entrepreneurially, and enjoy a self-organized, results-oriented way of working
• You possess sales talent, negotiation skills, ideally sales experience and experience in building customer relationships; career changers and entry-level professionals are also welcome
• You possess flexibility, are outgoing, and have a pleasant manner of customer communication
• You have very good presentation skills and a convincing demeanor
• You have a high willingness to travel as part of field service activities.
People with severe disabilities and those of equal status will be given preference if equally qualified.
**Required Skills:**
Customer Feedback Management, Customer Needs Analysis, Customer Relationship Management (CRM), Hospital Sales, Interpersonal Relationships, Sales Calls, Sales Metrics, Sales Presentations, Sales Territory Management, Sales Training
**Preferred Skills:**
Customer Interactions, Pharmaceutical Industry
Current Employees apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
75%
**Flexible Work Arrangements:**
Remote
**Shift:**
Not Indicated
**Valid Driving License:**
Yes
**Hazardous Material(s):**
N/A
**Job Posting End Date:**
09/22/2026
***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.**