高级客户总监 - 市场准入
Senior Account Director - Market Access
Lumanity致力于通过加速和优化获取改变生命的药物来改善健康结果。作为一家将战略、证据、参与和技术结合在一起的全球战略合作伙伴，我们旨在通过革新价值的生成、展示和沟通方式，为客户提供突破性的价值，解决他们最棘手的挑战。
职责/职位概述
Senior Account Director 负责监督各种市场准入项目和客户的开发、管理和方向。需要具备战略思维，全面了解市场，能够定义短期和长期策略以满足市场准入目标，并能推动所提议解决方案/项目的开发需求。此外，职责包括作为日常客户联系的主要对接人，管理各个组件和团队成员，确保账户规划、项目管理、预算监督以及项目各阶段的团队协调与沟通及时且有条不紊。此外，该职位必须掌握部门和公司的标准操作流程，以确保满足客户期望。
主要职责
· 与客户联系并会面，维护和拓展现有关系。向客户提供想法和新业务项目建议
- 与内部团队合作，制定合同、项目估算、预算方案和战略计划并提交给客户
- 参与产品策略的制定和传播计划的实施
- 领导项目从规划到完成的全过程
- 将项目分配给初级账户团队成员，并在每个项目的关键阶段提供监督
- 与账户领导和其他团队成员咨询，以优化账户成功
- 与客户相关利益相关者（市场、销售、法律、医学和合规）建立并维护良好的关系
- 在必要时通过外部供应商和内部部门（如IT、编辑、图形和艺术）监督和指导项目
- 确保项目各个阶段按计划执行，以满足截止日期、预算和客户期望
- 管理初级账户团队成员，促进其职业发展
- 深入了解客户的业务（疾病状态、
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Overview/About Lumanity
Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.
Responsibilities / Position overview
The role of Senior Account Director is responsible for overseeing the development, management, and direction of all aspects of various market access projects and clients. Must be a strategic thinker with a comprehensive understanding of the marketplace, the ability to define the short and long-term strategies to meet market access objectives and can build the need for development of proposed solutions/projects. Additionally, responsibilities include being prepared to function as the primary point for day-to-day client contact, managing various components and team members regarding timely and organized account planning, project management, budget oversight, and team coordination/communication throughout all phases of a project’s workstream. Additionally, this role must master department and company standard operating procedures to ensure customer expectations are being met. Essential Duties/Responsibilities
· Contacts and meets with client to maintain/grow current relationships. Proposes ideas and new business projects to clients
- Works with internal teams to develop contracts, project estimates, budget proposals, and strategic initiatives for submission to client
- Contributes to the development of product strategy and implementation of communication plans
- Leads projects from planning to completion
- Delegates projects to junior account team members and provides oversight throughout critical phases of each project
- Consults with account leadership and other team members to optimize account success
- Develops and maintains strong relationships with client-related stakeholders (Marketing, Sales, Legal, Medical and Compliance)
- Oversees and directs project(s) through external vendors and internal departments as necessary, i.e., IT, Editorial, Graphics, and Art
- Ensures that progressive stages of projects are executed to meet deadlines, budget, and client expectations
- Manages junior account team members for enhanced professional development
- Acquires thorough knowledge of client’s business (disease state, product, competitors, etc.) to proactively manage anticipated opportunities and challenges
- Monitors the marketplace continuously; providing updates to the client and internal team
- Maintains continuous learning to ensure thorough understanding of the healthcare landscape
- Potential to participate in new business development and support including research, presentation development, potential client engagement and meeting participation
- Potential to plan, organize, and participate in client pitch presentations
Qualifications
• Bachelor’s degree in marketing, communications, health economics, advertising or related field
• Minimum 5-7 years of experience in a fast-paced agency environment
• Demonstrated experience and success in leadership of cross-functional agency teams
• High motivation, good work ethic, maturity and personal initiative
• Strong oral and written communication skills
• Strong attention to detail
• Fluency in Microsoft Office applications
• Occasional travel may be required
Benefits
We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:
- Competitive salary plus bonus scheme
- Medical, dental, and vision insurance options
- 401(k) plan with employer match
- Generous amount of paid time off annually + paid holidays
- Flexible spending accounts for health and dependent care
- Health Savings Account option with employer match
- Employee Assistance Program
- Paid short-term and long-term disability coverage and more
Originally posted on Himalayas