V104 - Client Intake Coordinator
对于有野心，文化多元化，好奇的寻求勃发展职业生涯的人来说，Job Duck 可以解锁并培养你的潜力。我们将你与美国雇主联系起来，他们会认可和欣赏你的技能，让你不仅生存下去，而且繁荣。作为一个生活方式公司，我们确保每个工作者都在此度过了美好的时光，这就是为什么我们从2022年以来每年都获得了"伟大的工作场所"证书！就业描述：在 Job Duck,我们正在寻找一个激励和客户专注于客户的摄入专家，以成为潜在客户的第一个接触点。在这个角色中，你将参与新的询问，迅速响应潜在客户的信任，并帮助引导他们进入他们的旅程。你的能力建立信任，注意力倾听和同情心态沟通将直接影响到创造积极的客户体验和支持业务增长。这种机会是理想的，适合在快速发展环境中勃发展的人，享受有意义的对话，可以自信地平衡销售意识与健全判断力和强大的组织技能。你将发挥关键作用来维持有效的采购过程，同时让前期客户感到被理解，帮助和得到支持。· 补偿范围：1,142美元至1,220美元 月薪责任包括，但不限于：· 寻求资格的可行潜在客户并区分需要其他帮助的询问。·响应来自网站表单和社交媒体查询的新潜在客户，并与他们联系；公司旨在在提交后五分钟内联系新的潜在客户。· 在 CRM 中保持准确更新的领先记录和相关细节。· 使用云计算日历或直接传输电话来安排资格的潜在客户免费咨询。· 工作和跟踪现有潜在客户管道，包括已经进行了咨询的人。要求：•前任的采用经验 ·解决问题能力 ·销售知识/销售导向 （经验）·舒适处理电话对话；优秀的沟通和同情感，能够建立关系并帮助困难或脆弱的调用者感到被听到和理解。·特别关注细节，以高度仔细的方式工作。·强大的组织性和时间管理技能 ·通过电话进行通信时舒适和专业
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For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
At Job Duck, we are looking for a motivated and client focused Intake Specialist to serve as the first point of contact for prospective clients. In this role, you will engage with new inquiries, respond promptly to leads, and help guide potential clients through the initial stages of their journey. Your ability to build trust, listen attentively, and communicate with empathy will have a direct impact on creating a positive client experience and supporting business growth.
This opportunity is ideal for someone who thrives in a fast paced environment, enjoys meaningful conversations, and can confidently balance sales awareness with sound judgment and strong organizational skills. You will play a key role in maintaining an efficient intake process while helping prospective clients feel heard, understood, and supported.
- Compesation Range: 1,142 USD to 1,220 USD Monthly
Responsibilities include, but are not limited to:
- Triage inquiries to identify qualified, viable prospective clients and distinguish inquiries requiring other assistance.
- Respond to incoming calls and contact new leads from website forms and social media inquiries; the firm aims to contact new leads within five minutes of submission.
- Keep lead records and relevant details updated accurately in the CRM.
- Schedule qualified prospects for free consultations using the cloud-based calendar, or transfer calls directly
- Work and follow up on the existing prospective-client pipeline, including people who have already had consultations
Requirements:
• Previous intake experience
• Problem-solving ability
- Sales savvy/Sales-oriented (experience)
- Comfortable handling phone conversations; excellent communication and empathy, with the ability to build rapport and help distressed or vulnerable callers feel heard and understood.
- Exceptional attention to detail, with a highly meticulous approach to work
- Strong organizational and time-management skills
- Comfortable and professional when communicating by phone.
• Honest
Schedule: 7:00 AM to 4:00 PM (Mon-Fri) PST
Work Shift:
Languages:
EnglishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Originally posted on Himalayas