Senior Corporate Travel Agent
发现你的100%你与微源！职位：企业旅行代理工作设置：从家里工作为什么加入微源？你将获得：·竞争性奖励：享受市场高于市场的补偿，医疗保险在第一天，加上一个或多个依赖者，付费休息现金转换，团体生命保险和绩效奖金 · 一种协作精神：通过参与公司赞助的活动并活动来促进积极和有吸引力的工作环境。· Work-Life Harmony:享受适合你的工作安排的工作和生活之间的平衡。·职业发展：利用机会进行持续学习和职业进步。·包容性团队工作：成为庆祝多样性和促进包容文化的团队的一部分。工作方式：100%远程 （覆盖美国核心营业时间 - 9AM 到 6PM,时间表可以改变）主要责任 在 Sabre/Amadeus/Galileo 建立，票，交换和退款复杂的空气，酒店和地面预订总是阅读费用计算线并保护。管理 VIP 和团体运动 （10+座位，房间区块，体育名单）.清除公司排列检查以确保零错误 PNR （没有保存脚本）.在邮箱内写清楚的电子邮件；按需拨打电话。重新安装 IRPS 期间；了解如何避免航空公司借贷备忘录以及分享知识；承认错误；更新游戏簿，让团队成长。需要资格10+年深入的 GDS 工作 （门票，交换，退款）.经验证实的公司机构背景 （和泥；仅限 OTA 不够）.流利地写和说英语。熟练掌握价格梯度，佣金，联盟，团体旅行和机场运营。可靠远程设置 （静止空间，快速互联网，安全的工作站）.招聘过程 1.视频面试 （基于剧情，英文）. 2.写体育 （客户电子邮件 +费用计算测试）. 3.直播 GDS （创建，交流，检查样本 PNR）.额外详细信息至少10年的 GDS 技能 （包括交换，收还和预订）优秀的书面和语音英语沟通能力 前在传统旅行社工作经验 （专门为企业客户服务）请注意，仅与网上旅行社经验不足 对于价格梯度，航空公司联盟，机场运营以及相关的公司旅游程序的认知。
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Discover your 100% YOU with MicroSourcing!
Position: Corporate Travel Agent
Work setup: Work from Home
Why join MicroSourcing?
You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Work Style: 100 % remote (cover core U.S. business hours - 9AM to 6PM, schedule can change)
Key Responsibilities
Build, ticket, exchange, and refund complex air, hotel, and ground bookings in Sabre/ Amadeus/
Galileo—always reading the fare-calc line and protecting commission.
Manage VIP and group movements (10 + seats, room blocks, sports rosters).
Clear Company's queue checks to ensure zero-error PNRs (no canned scripts).
Own the inbox—write clear, on-brand emails; hop on calls when needed.
Re-accommodate during IRROPS; understand airline debit memos and how to avoid them.
Share knowledge; admit mistakes; update the playbook so the team grows.
Required Qualifications
10 + years of deep GDS work (ticketing, exchanges, refunds).
Proven corporate-agency background (brick-and-mortar; OTA-only is not enough).
Fluent written and spoken English.
Strong grasp of fare ladders, commissions, alliances, group travel, and airport ops.
Reliable remote setup (quiet space, fast internet, secure workstation).
Hiring Process
1. Video interview (scenario-based, English).
2. Written exercise (client email + fare-calc quiz).
3. Live GDS skills check (create, exchange, refund a sample PNR).
Additional Details
At least 10 years of GDS experience (including exchanges, refunds, and bookings)
Excellent written and spoken English communication skills
Previous experience working in a traditional travel agency (specifically serving corporate
clients)—please note that experience solely with online travel agencies is not sufficient
Solid knowledge of fare ladders, airline alliances, airport operations, and related corporate travel
procedures
Additionally, each qualified candidate must:
Participate in a video interview conducted entirely in English, answering detailed questions relevant to
corporate travel
Complete a written test, including drafting a professional email response to a travel inquiry
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
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Originally posted on Himalayas