Community Support Specialist
发现你的100%你与微源！职位：社区支持工作设置和转班：夜间班和 WFH 为什么加入微源？你将获得：·竞争性奖励：享受市场上高于市场的薪酬，医疗保险第一天，加上一个或多个受理人，付费休息，现金转换，团体生命保险和绩效奖金 · 一种协作精神：通过参与公司赞助的活动并活动来促进积极和有吸引力的工作环境。· Work-Life Harmony:享受适合你的灵活的工作安排之间的平衡。· 职业发展：利用机会进行持续学习和职业进步。· 包容性团队工作：成为庆祝多样性和促进包容文化的团队的一部分。你的角色：作为社区支持，你将：· 支持特定的 CAM 群体 (2-3) 和具体账户组合 · 接收客户电话并回答有关工作订单状况，ARC 请求或协会责任的问题 · 与 CAM 合作于处理社区范围内的邮件与 SouthData 等行政任务 ·管理后续和完成工作订单票 · 每周随访所有标准的工作订单与服务提供商，记录进展情况的帐户，并在完成时关闭 · 接收，处理和管理4041表格和其他所有地址更改请求 · 审查开放的合规项目以进行跟踪并确保完成标记准备建筑审核申请 (ARC) 以协会董事会和/或委员会评估为止 · 通过/拒绝 ARC 申请程序，向房屋主发送，并根据此提交你所需的内容：· 理财，商业管理或相关领域学士学位 · 3年以上在会计或会计方面的相关经验 （可以考虑新毕业生）· 在 Excel 和会计软件方面熟练掌握：MYOB,Quickbooks,Xero ·熟悉澳大利亚税收法规和财务报告标准将是有利的 · 密切关注细节和高水平的准确性 · 好组织和时间管理技能 · 可以独立工作以及作为团队的一部分 关于微源，拥有超过9000名专业人员在13个分发中心，MicroSourcing 是菲律宾首创和最大的离岸提供商。我们对100% YOU MicroSourcing 的承诺坚信我们的公司的服务
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Discover your 100% YOU with MicroSourcing!
Position: Community Support
Work setup & shift: Night shift and WFH
Why join MicroSourcing?
You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As Community Support you will:
- Supports a specified group of CAMs (2-3) and specific portfolio of accounts
- Receive customer phone calls and answer questions related to the status of work orders, ARC requests, or Association responsibilities
- Partner with CAM on administrative tasks such as processing community wide mailers with SouthData
- Manage follow-up, and closing work order tickets
- Weekly follow up on all standard work orders with Service Providers, note accounts on progress and close out if completed
- Receive, process and manage 4041 Forms and all other address change requests
- Review open compliance items to follow-up and ensure completion is notated Prepare Architectural Review Applications (ARC) for evaluation by association Board of Directors and/or Committee(s)
- Process approval/denial of ARC applications, send to homeowners, and file accordingly
What You Need:
· Bachelor's degree in Accountancy, Finance, Business Administration, or a related field
· 3+ years of relevant experience in accounting or bookkeeping (fresh graduates may be considered)
· Proficiency in MS Excel and accounting software: MYOB, Quickbooks, Xero
· Familiarity with Australian tax regulations and financial reporting standards will be advantageous
· Strong attention to detail and high level of accuracy
· Good organizational and time-management skills
· Ability to work independently and as part of a team
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
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Originally posted on Himalayas