Field Engineer, Commercial
太空公司成立于这样一种信念下，人类探索星球的未来比我们不在那个世界更令人兴奋。今天，SpaceX 正在积极开发使这成为可能的技术，最终目标是让生命多行星并扩大对恒星的意识.SpaceXSI 正在建立超级智能来帮助人类理解宇宙。我们的团队正在构建完整的超级智力堆：从我们的哥洛斯超级计算机到 Grok 模型，到我们的应用程序套件，包括 Grok Bot,Grok Build,Grok Imagine,Grok Voice 和 X. 我们正在创造一个强大的飞行轮，更多的计算训练更好的模型，更好的模型提供了更有用的产品，我们从这些产品使用的人身上学到的东西塑造了下一步的构建。关于角色 我们正在聘请现场工程师与潜在和不断增长的商业客户合作。作为现场工程師，你将成为 SpaceX 超级智能在该领域的技术面孔，帮助客户评估 Grok 平台，包括 Cursor,Grok Bot 和 Grok API,引导他们通过概念证明，并确保他们在他们的工程工作流程和更广泛的业务过程中看到人工智能的全部价值。你将与销售，产品和工程公司携手合作，实现解决方案，展示能力，并作为技术利益相关者的可靠顾问。这是一个高度面向客户的角色，你将结合深入的技术流程和强大的沟通技能来推动采用和影响产品方向。你会做什么？- 与帐户管理人员合作领导技术发现，演示和概念验证承诺 - 构建连接多种工具和代理的工作原型，以显示客户如何真正的工作流动从头到尾 - 与工程领导人，建筑师和开发人员建立信任关系，担任他们的技术顾问 - 将客户需求转化为端到端解决方案设计，从代理和工具到保持人们的控制系统，指导他们推出最佳实践，快速策略和背景配置 - 开发并提供技术演示，白板会议和针对客户需求的实践研讨会 - 在内部担任客户的技术倡导者，影响路线图优先事项以及不断升级产品和工程反 - 与售后团队合作以确保流暢的交付和服务
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SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.
ABOUT THE ROLE
We're hiring Field Engineers to partner with prospective and growing commercial customers. As a Field Engineer, you'll be the technical face of SpaceX Super Intelligence in the field, helping customers evaluate the Grok platform, including Cursor, Grok Bot and the Grok API, guiding them through proofs of concept, and ensuring they see the full value of AI across their engineering workflows and wider business processes.
You'll work hand-in-hand with Sales, Product, and Engineering to scope solutions, demonstrate capabilities, and act as a trusted advisor to technical stakeholders. This is a highly customer-facing role where you'll combine deep technical fluency with strong communication skills to drive adoption and influence product direction.
WHAT YOU’LL DO
- Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements
- Build working prototypes that connect multiple tools and agents to show customers how a real workflow runs end to end
- Build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor
- Translate customer requirements into end-to-end solution designs, from agents and tooling to the controls that keep people in the loop, guiding them on best practices for rollout, prompt strategy, and context configuration
- Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs
- Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering
- Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding
- Maintain deep knowledge of the Grok platform and the competitive landscape to position our value effectively
- Support account planning and help drive expansion opportunities across a portfolio of customers with technical validation
YOU MAY BE A FIT IF
- You have strong communication skills and executive presence, equally comfortable coding alongside developers or presenting to technical leaders.
- You have a deep understanding of how work gets done in modern organisations, whether that's the software development lifecycle and developer productivity, or the business systems and workflows that span teams
- You have hands-on technical ability and think in systems: you don't need to be a full-time engineer, but you're fluent in technical workflows and AI tooling, and understand how the pieces connect, where they break, and how to make them reliable at scale
- You are customer-obsessed with a knack for translating technical details into business impact
- You have experience in Field Engineering, Solutions Architecture, or Pre-Sales, or have designed and built systems that automate work across teams and tools
- You thrive in a startup environment: resourceful, adaptable, proactive in creating solutions, and comfortable running several evaluations in parallel