E-commerce Support Representative-Danish Market
跨境人才正在寻找丹麦语音人士，加入我们的多国客户在葡萄牙开展一个令人兴奋的项目为全球知名的科技品牌！如果你还在海外，你会提供搬迁援助，包括住房！地点：远离欧洲洲葡萄牙合同：全职，12个月可续航开始日期：几个时间到6月和7月有关品牌：为一家世界知名的技术公司工作，该公司已经设定了用户体验，创新和优质客户服务的行业标准。你将成为支持他们的网上商店用户团队的一部分。角色概述：作为一名丹麦语文电子商务支持专家，你将协助客户在他们的网购旅程中解决问题，回答问题，并使其体验顺利和令人满意。责任：·响应客户对订单，交付，退货和支付的询问。·安全处理敏感数据并遵循内部升级程序。·通过电子邮件，电话和聊天进行专业沟通。·与运营商和内部部门合作。要求：· C2水平丹麦语及流利英语 (C1) - 书面和口头语言水平 ·极好的关注细节和通信技能。·能够独立管理任务并满足截止日期。· 已经在葡萄牙或可以从这个职位转移 ·欧盟成员国护照或葡萄牙有效居住证最初出现在喜马拉雅山脉
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Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal!
If you're still abroad, relocation assistance is provided, including housing!
Location: Remote from Continental Portugal
Contract: Full-time, 12-month renewable
Start dates: several dates available through June and July
About the Brand:
Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.
Role Overview:
As a Danish-speaking E-commerce Support Specialist, you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.
Responsibilities:
- Respond to customer queries on orders, deliveries, returns, and payments.
- Securely handle sensitive data and follow internal escalation procedures.
- Communicate professionally through email, phone, and chat.
- Collaborate with carriers and internal departments.
Requirements:
- C2-level Danish and fluent English (C1)- written and spoken levels
- Excellent attention to detail and communication skills.
- Ability to manage tasks independently and meet deadlines.
- Willingness to work on rotating shifts.
- Already in Portugal or open to relocating from this role
- EU member state passport or a valid residence card for Portugal
Originally posted on Himalayas