系统培训专员
Systems Training Specialist
合同将尽快开始
时长：12周，可能延长
职位目的
伦敦萨顿区正在寻找一位经验丰富的系统培训专家，以支持组织内业务系统的成功采用和有效使用。
成功候选人将负责设计、交付和评估针对员工和利益相关者的培训计划，确保用户具备有效使用系统的知识和信心。
该职位将与业务团队、系统负责人、项目团队和主题专家密切合作，了解培训需求，并将系统功能转化为实用的、以用户为中心的学习内容。
职责
评估不同业务领域和用户群体的培训需求。
设计和开发吸引人的培训材料、用户指南、演示文稿和在线学习资源。
为新旧系统提供课堂、虚拟和一对一的培训课程。
为用户提供系统演示和实践性培训。
与项目和实施团队合作，为新系统部署和升级制定培训计划。
与主题专家和系统管理员协作，确保培训内容准确且最新。
根据不同的技术知识水平和学习需求调整培训方法。
支持与新系统和流程相关的用户采用和变更管理活动。
制定培训时间表，并与业务团队协调安排培训。
监控出勤率、完成情况和培训效果。
收集用户反馈并持续改进培训内容和教学方法。
制作清晰的系统文档、快速参考指南、常见问题解答和其他支持材料。
免责声明：申请此职位时，您同意您的个人信息将转交给我们的客户，以供其评估您是否适合该职位。我确认，我有责任通知iWork招聘有限公司，哪些雇主我不希望我的信息被转交。
OR117083-09-26
最初发布于喜马拉雅山
查看英文原文
Contract to start ASAP
Duration: 12 weeks with a possible extension.
Job Purpose
The London Borough of Sutton is seeking an experienced Systems Training Specialist to support the successful adoption and effective use of business systems across the organisation.
The successful candidate will be responsible for designing, delivering and evaluating training programmes for employees and stakeholders, ensuring users have the knowledge and confidence required to use systems effectively.
The role will work closely with business teams, system owners, project teams and subject matter experts to understand training needs and translate system functionality into practical, user-focused learning
Responsibilities
Assess training needs across different business areas and user groups.
Design and develop engaging training materials, user guides, presentations and e-learning resources.
Deliver classroom, virtual and one-to-one training sessions for new and existing systems.
Provide system demonstrations and practical, hands-on training to users.
Work with project and implementation teams to develop training plans for new system deployments and upgrades.
Collaborate with subject matter experts and system administrators to ensure training content is accurate and up to date.
Adapt training approaches to accommodate different levels of technical knowledge and learning requirements.
Support user adoption and change management activities associated with new systems and processes.
Develop training schedules and coordinate sessions with business teams.
Monitor attendance, completion and training effectiveness.
Gather feedback from users and continuously improve training content and delivery methods.
Produce clear system documentation, quick-reference guides, FAQs and other supporting materials.
Disclaimer:On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.
OR117083-09-26
Originally posted on Himalayas