Metronome集成工程师
Integration Engineer, Metronome
我们是谁
关于 Stripe
Stripe 是一家为 businesses 提供金融基础设施的平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——都使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提高互联网的 GDP，而我们面前还有大量工作要做。这意味着你将有机会在职业生涯中做最重要的工作，同时让全球经济触手可及。
Metronome 是一家领先的按使用量计费的平台，专为现代软件公司打造。通过 Metronome，公司可以更快地推出产品，提供任何定价模型，并在不编写代码的情况下简化财务流程。我们的平台每计费周期计算数百万张发票，并迅速扩展以满足新客户的需求，节省他们数小时的开发时间和手动开票工作，使他们能够利用消费数据更好地服务客户。我们的客户喜欢我们的产品和方法，我们很荣幸与 OpenAI、Databricks、NVIDIA、Confluent 和 Anthropic 等优秀公司合作。
你将加入一个经验丰富的团队，其中包括之前成功创建并出售过初创公司的创始人。我们的创始人和员工在 Dropbox、Clever 和 New Relic 等公司有直接的经验，帮助团队实现大规模增长。凭借这些经验以及迄今为止的成功，我们已从 NEA、Andreessen Horowitz、General Catalyst、Elad Gil 和 Workday Ventures 等领先投资者处筹集了超过 1.28 亿美元资金。我们还自豪地拥有来自 Segment、Plaid、Looker、Gitlab、Confluent、HashiCorp 和 Snowflake 等公司的创始人和高管作为投资者，他们亲身经历了我们正在解决的问题。
关于团队
Metronome 的解决方案架构团队是一个技术团队，位于销售、增长、产品和研发的交汇点。简单来说，我们负责销售后到交付给实施团队之前的客户生命周期的技术方面。
作为解决方案架构团队的一员，你将主要专注于确保客户成功实施 Metronome 的产品并快速实现价值。
职责
- 使用熟练的发现和范围确定来了解我们的客户在计费、推出新产品、定价与包装、报价到现金、客户体验等相关领域所面临的挑战。
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Metronome is a usage-based billing platform and a Stripe product. It helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows.
The Metronome Integration Engineering team sits at the intersection of sales, growth, product, and research and development. We own the technical aspects of the customer lifecycle after a sale and before the customer transitions to our post-implementation teams.
What you'll do
As an Integration Engineer, you’ll help customers implement Metronome successfully and realize value quickly. You’ll lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff.
Responsibilities
- Conduct discovery and scoping to understand customers’ challenges across billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas.
- Support customers throughout the implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
- Provide expert guidance on usage-based pricing and consumption-based business models.
- Configure Metronome’s platform on behalf of customers.
- Design integrations between Metronome’s APIs and customers’ business systems—including CRM and CPQ platforms, payment and tax systems, ERP and billing providers, and reporting and analytics tools—in alignment with Metronome best practices.
- Serve as a liaison between customers and Metronome’s research and development teams, advocating for customer needs and feature requests.
- Partner with implementation managers and other project-team members to provide visibility into progress and proactively identify risks and issues.
- Build relationships across customer organizations, from day-to-day operators to C-suite executives. Meet customers in person when doing so will improve the engagement.
- Advise customers on integrating Metronome into their systems and help shape their pricing and packaging strategies.
- Ensure an effective handoff to Customer Success and Technical Support.
You’ll work with some of Metronome’s most strategic customers. These engagements will be complex, deep, and highly technical. Metronome directly influences how modern software companies monetize their products, and this team is on the front lines of that work.
Metronome operates with a startup mindset within Stripe. There is a significant opportunity for people with initiative to influence our direction, build processes from zero to one, and make a meaningful impact.
Who you are
We’re looking for someone who meets the minimum requirements below. If you meet these requirements, you are encouraged to apply. The preferred qualifications are helpful but not required.
Minimum requirements
- 10+ years of experience in technical or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or deployment strategy.
- Experience leading complex implementations for enterprise technology companies.
- Experience working in fast-moving environments that value initiative and ownership.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Interest in building and improving go-to-market playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time, depending on customer needs.
Preferred qualifications
- Deep knowledge of quote-to-cash processes, including experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem.
- Experience as a software engineer, product manager, or in another technical role.
- Strong understanding of project- and program-management fundamentals.
- Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations.
- Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.