Customer Service Representative – Czech & English (Remote, Portugal)
工作日期：2026年5月7日 （远程）工作时间安排：周一至星期五.08:00 17:00 关于职位 我们正在寻找一个熟练讲捷语和英语的客户服务代表加入国际支持团队。你将处理客户查询，提供信息，并解决沟通道中的问题，同时确保高标准的服务质量。这是一个远程的工作位置，但候选人必须已经居住在葡萄牙。转移不提供。关键责任 ·通过电话，电子邮件或聊天来处理客户请求 · 为客户要求提供准确的信息和有效解决方案 ·保持高水平的专业性和客户满意度 ·记录和更新客户内部系统中的互动 · 遵循公司程序和服务指南要求 · 母亲或流利的捷克语 （强制）· 英文沟通能力 （书面和口头）· 强大的沟通和解决问题的能力 · 在偏远环境中独立工作的能力 · 必须已经在葡萄牙居住 （强制）. · 工作可用于周一至星期五，08:0017:00 原始地发布在喜马拉雅山。
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Location: Braga, Portugal (Remote)
Start Date: 7 May 2026
Work Schedule: Monday to Friday | 08:00 – 17:00 | Weekends off
About the Role
We are seeking a Customer Service Representative fluent in Czech and English to join an international support team. You will handle customer inquiries, provide information, and resolve issues across communication channels while ensuring a high standard of service quality.
This is a remote position, but candidates must already be residing in Portugal. Relocation is not provided.
Key Responsibilities
- Handle customer inquiries via phone, email, or chat in Czech and English
- Provide accurate information and effective solutions to customer requests
- Maintain a high level of professionalism and customer satisfaction
- Record and update customer interactions in internal systems
- Follow company procedures and service guidelines
Requirements
- Native or fluent Czech (mandatory)
- Good English communication skills (written and spoken)
- Strong communication and problem-solving abilities
- Ability to work independently in a remote environment
- Must already be based in Portugal (mandatory)
- Availability to work Monday–Friday, 08:00–17:00
Originally posted on Himalayas