电子商务运营负责人
Ecommerce Operations Lead
电商运营负责人
远程（优先太平洋时间）—— The Global Talent Co. 代表一家知名的 DTC 健康与 wellness 品牌招聘—请发送英文简历。
职位简介
我们正在为一家快速发展的 DTC 健康与 wellness 品牌招聘一名电商运营负责人，该品牌希望提升其 Shopify 商店日常运营的严谨性和速度。这是一个需要亲力亲为、拥有主导权的职位：你将作为商店的主要操作者——搭建产品详情页、管理商品分类、启动促销活动，并在商品目录和营销活动扩展时确保整个商店内容准确且符合品牌形象。
你将与高级数字电商经理紧密合作，推进网站优化和转化率提升项目，并与其他部门如品类、市场、创意和客户体验团队协作，确保网站始终保持可发布状态。
工作职责
- 负责 Shopify 商店的日常运营——商品设置、产品详情页、分类、落地页和网站内容
- 配置并发布新产品、组合套装、订阅服务和促销活动
- 管理导航、搜索、商品可见性以及站内商品陈列
- 协调首页更新、季节性活动和重点商品展示
- 确保价格、图片、成分、评价和商品内容准确且及时更新
- 下架停售商品并管理重定向和网站清理
- 在上线前对所有网站更新和发布进行质量检查
- 监控网站性能，排查问题（损坏链接、商品陈列缺口、用户操作障碍），并与开发人员或代理机构合作解决
- 定期进行网站审计，支持转化率优化测试项目
- 全流程协调产品发布和营销活动的网站交付
- 在 Asana 中管理电商相关的工作流——模板、流程和文档
- 跟踪交付进度以确保项目按时完成，并协助建立标准操作流程和最佳实践
- 报告关键电商指标，并提出改进建议
我们寻找的人选
- 具有扎实的 Shopify 操作经验——这是基本要求
- 极强的细节把控能力——你能在他人忽略的地方发现问题，尤其是在发布压力下
- 能够独立负责商店运营：包括商品陈列、质量检查和故障排查，无需过多指导
- 具有使用 Asana 或类似项目/工作流工具的经验
- 优秀的跨部门协作能力——你将经常与市场、创意、品类和客户体验团队合作
- 熟悉 A/B 测试、数据分析和电商运营流程者优先
查看英文原文
Ecommerce Operations Lead
Remote (PST hours preferred) — The Global Talent Co., on behalf of an established DTC health & wellness brand- FLUENT English- please send your English CV.
About the role
We're hiring an Ecommerce Operations Lead for a fast-growing DTC health & wellness brand looking to bring more rigor and speed to how their Shopify storefront runs day to day. This is a hands-on, ownership role: you'll be the primary operator of the site — building PDPs, managing collections, launching promotions, and keeping the entire storefront accurate and on-brand as the catalog and campaigns scale.
You'll work closely with the Senior Digital Commerce Manager on website enhancements and CRO initiatives, and partner across Category, Marketing, Creative, and Customer Experience to keep the site launch-ready at all times.
What you'll do
- Own day-to-day administration of the Shopify storefront — product setup, PDPs, collections, landing pages, and site content
- Configure and launch new products, bundles, subscriptions, and promotions
- Manage navigation, search, product visibility, and onsite merchandising
- Coordinate homepage updates, seasonal campaigns, and featured product placements
- Keep pricing, imagery, ingredients, reviews, and product content accurate and current
- Retire discontinued products and manage redirects and site cleanup
- QA every website update and launch before it goes live
- Monitor site performance, troubleshoot issues (broken links, merchandising gaps, friction points), and partner with developers/agencies on fixes
- Run regular site audits and support CRO testing initiatives
- Coordinate website deliverables for product launches and campaigns end to end
- Manage ecommerce workstreams in Asana — templates, workflows, and documentation
- Track deliverables to keep projects on time, and help build out SOPs and best practices
- Report on key ecommerce metrics and surface insights for continuous improvement
What we're looking for
- Strong hands-on experience with Shopify — this is non-negotiable
- Excellent attention to detail — you catch what others miss, especially under launch pressure
- Comfortable owning a storefront independently: merchandising, QA, and troubleshooting without heavy hand-holding
- Experience with Asana or similar project/workflow tools
- Strong cross-functional collaborator — you'll work with Marketing, Creative, Category, and Customer Experience regularly
- Available to work core hours aligned with Pacific Time (PST)