高级站点可靠性工程师
Senior Site Reliability Engineer
你是否喜欢与团队合作解决复杂挑战？
你是否喜欢解决大规模分布式内容分发挑战？
加入我们关键的AI硬件SRE团队！
AI硬件SRE团队负责监督、扩展和优化我们的下一代专用AI硬件基础设施。你将负责确保我们AI硬件基础设施的顶级可用性和可靠性。
与顶尖团队合作
该职位专注于在区域数据中心的高密度软硬件基础设施上提升系统可靠性、可扩展性和性能。职责包括定义KPI、主动监控、自动化和紧急问题解决。与团队协作确保最佳实践、减少停机时间和优化系统。通过高效的数据驱动解决方案，该职位支持无缝运营、关键业务应用和提升用户体验。
作为高级站点可靠性工程师，你将负责：
- 使用Python开发和扩展强大的程序化工具和基础设施即代码（IaC）实用程序，以消除操作负担并实现全集群配置自动化。
- 在多种企业工单系统中集成自动化工作流，以提高硬件和网络故障修复事件的解决速度。
- 利用先进的AI工具和基于大语言模型（LLM）的开发方法，提升技术执行、脚本创建和全面系统评估。
- 从事前沿的私有云和计算技术，以提高高密度硬件环境的可用性、延迟和整体系统健康状况。
- 设计和实现遥测管道、自定义Prometheus/Grafana监控仪表板以及针对裸金属和虚拟化环境的基于AI的异常检测。
- 参与24x7x365的值班轮班，主导实时事件管理，并通过自动化的PagerDuty和Slack工作流管理高严重性的服务中断协议。
- 直接与第三方基础设施供应商合作，并协调现场技术人员以促进可用性活动
做你热爱的事情
要在这个岗位上取得成功，你需要：
- 具有5年以上相关经验，并拥有计算机科学或相关领域的学士学位
- 展现出使用Python等语言进行工具开发和编码的卓越能力，构建可扩展的操作工具、API集成和
查看英文原文
Do you enjoy collaborating with teams to solve complex challenges?
Do you enjoy solving large scale distributed content delivery challenges?
Join our critical AI Hardware SRE Team!
The AI Hardware SRE team is responsible for overseeing, scaling, and optimizing our next-generation dedicated AI hardware infrastructure. You will be responsible for ensuring best-in-class uptime and reliability of our AI hardware infrastructure offerings.
Partner with the best
This position focuses on enhancing system reliability, scalability, and performance across high-density hardware and software infrastructure in regional data centers. Responsibilities include defining KPIs, proactive monitoring, automation, and urgent issue resolution. Collaboration with teams ensures best practices, reduced downtime, and optimized systems. The role supports seamless operations, business-critical applications, and improved user experiences through efficient, data-driven solutions.
As a Senior Site Reliability Engineer, you will be responsible for:
- Developing and scaling robust programmatic tooling and infrastructure-as-code utilities in Python to eliminate operational toil and automate fleet-wide provisioning.
- Integrating automated workflows across diverse corporate ticketing systems to enhance resolution times for hardware and network break-fix incidents.
- Leveraging advanced AI tools and LLM-based development approaches to enhance technical execution, script creation, and comprehensive system evaluation.
- Working on cutting-edge private cloud and compute technologies to improve the availability, latency, and overall systemic health of high-density hardware environments.
- Designing and implementing telemetry pipelines, custom Prometheus/Grafana monitoring dashboards, and AI-based anomaly detection tailored for bare-metal and virtualized environments.
- Participating in 24x7x365 on-call rotations, spearheading real-time incident management, and managing high-severity service disruption protocols via automated PagerDuty and Slack workflows.
- Partnering directly with third-party infrastructure vendors and coordinating on-site field technicians to facilitate uptime activities
Do what you love
To be successful in this role you will:
- Have 5+ years of relevant experience and a Bachelor's degree in Computer Science or related field
- Demonstrate exceptional proficiency in tooling and coding using languages like Python to build scalable operational tools, API integrations, and automation frameworks.
- Show hands-on experience with modern observability stacks and timeseries engines, like Prometheus, Grafana, OpenTelemetry, and Loki.
- Possess a working understanding of advanced networking topologies, high-bandwidth routing/switching infrastructure, BGP, and dual-stack IPv4/IPv6 networks.
- Demonstrate expertise as a primary designer for new service rollouts, establishing operational readiness criteria, telemetry baselines, and alerting thresholds.
- Demonstrate extensive experience building technical runbooks, leading complex incident response bridges, and driving comprehensive, blameless post-mortems.
- Demonstrate a proven ability to fully own ambiguous technical challenges, coordinate cross-functional teams, and drive toward production-grade solutions effectively.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
Originally posted on Himalayas