PM Software Implementation Specialist
我们是阿尔法法姆，一个美国总部的管理咨询公司致力于帮助企业成长和运营更有效。我们的使命是通过提供全面服务在管理，运营，预算，市场营销，招聘和上机服务来支持整个美国的公司。通过战略指导和操作支持，我们帮助组织简化流程，提高性能和成功扩展规模。我们正在寻找一位有着高度动机和经验丰富的 PM 软件实施专家加入我们的团队。在这个角色中，你将负责为客户管理和执行商务和项目管理软件解决方案的实现。你将与内部团队和客户利益相关者密切合作，了解业务需求，监督实施时间表，并确保成功部署提高运营效率和支持业务增长的系统。责任：·领导端到端软件实现项目，包括规划，配置，定制和与现有系统集成。·管理整个执行生命周期中的项目时间表，成果以及利益相关者的沟通。· 与客户团队协作收集，分析和记录业务和技术要求。· 配置和实施 CRM 及项目管理平台等业务工具。· 与技术团队协调，将要求转化为功能软件解决方案。·确保系统的部署，测试和用户采用顺利。·开展培训会议以帮助员工有效地使用新实现的软件。·提供后实施支持，故障排除和系统优化。·监督项目的性能并确保在时间内和范围内的执行。·保持最新的软件实施方法，工具和行业最佳实践。要求：·计算机科学，信息技术，商业管理或相关领域的学士学位。· 软件实施，系统部署或项目管理方面的经验。· 与 CRM 和 Salesforce,Microsoft Dynamics,HubSpot,GHL 和周一等商业平台合作的经验。• 实现或管理 Asana,团队工作，ClickUp 或类似平台等项目的工具的经验；·强大的项目管理，分析和解决问题的技能。·
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We are Alfafam, a U.S.-based Management Consulting Company dedicated to helping businesses grow and operate more efficiently.
Our mission is to support companies across the United States by providing comprehensive services in management, operations, budgeting, marketing, hiring, and onboarding. Through strategic guidance and operational support, we help organizations streamline processes, improve performance, and scale successfully.
We are seeking a highly motivated and experienced PM Software Implementation Specialist to join our team.
In this role, you will be responsible for managing and executing the implementation of business and project management software solutions for our clients. You will collaborate closely with internal teams and client stakeholders to understand business requirements, oversee implementation timelines, and ensure successful deployment of systems that improve operational efficiency and support business growth.
Responsibilities:
- Lead end-to-end software implementation projects, including planning, configuration, customization, and integration with existing systems.
- Manage project timelines, deliverables, and stakeholder communication throughout the implementation lifecycle.
- Collaborate with client teams to gather, analyze, and document business and technical requirements.
- Configure and implement business tools such as CRM and Project Management Platforms.
- Coordinate with technical teams to translate requirements into functional software solutions.
- Ensure smooth system deployment, testing, and user adoption.
- Conduct training sessions to help employees effectively use newly implemented software.
- Provide post-implementation support, troubleshooting, and system optimization.
- Monitor project performance and ensure implementations are delivered on time and within scope.
- Stay up-to-date with software implementation methodologies, tools, and industry best practices.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven experience in software implementation, systems deployment, or project management.
- Experience working with CRM and business platforms such as Salesforce, Microsoft Dynamics, HubSpot, GHL, and Monday.com.
- Experience implementing or managing project management tools such as Asana, Teamwork, ClickUp, or similar platforms.
- Strong project management, analytical, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to manage multiple projects in a fast-paced environment.
- Project Management or CRM certifications are a plus (PMP, Agile, Scrum, or platform-specific certifications.
The Details:
- This position is full-time, and remote from Monday to Friday.
- Standard work hours are 9 a.m. - 6 p.m. EST (New York time zone)
- The salary range for this is dependent on location, experience, and skills.
As a PM Software Implementation Specialist, you will play a key role in delivering successful software implementations that enhance operational performance and customer experience. Your work will directly contribute to the growth and success of both our clients and our organization.
If this opportunity aligns with your skills and experience, we encourage you to submit your application. Please ensure that your background matches the requirements listed above before applying.
Originally posted on Himalayas