Senior Technical Program Manager - Security & Identity
我们是一个全球创新者和先驱团队，致力于塑造可观测性的未来。在 New Relic,我们建立了一个智能平台，使公司能够在人工智能世界中勃发展，并为它们提供无与伦比的洞察力。随着我们的全球 footprint 扩大，我们正在寻找热情的人加入我们的使命。如果你愿意帮助世界上最好的企业优化他们的数字应用程序，我们邀请你与我们一起探索职业生涯！你的机会 New Relic 正在寻找一位高级技术项目经理加入我们的杰出工程组织！技术项目经理在新瑞利克发挥重要作用，领导规划，执行和交付支持我们的战略目标的大型跨功能计划。理想候选人是强大的程序经理，对云，工程，软件和系统开发生命周期的高级水平了解。这项 TPM 职位将集中于我们的安全和身份倡议，包括推动客户 IAM 的采用，管理安全方案以执行合规标准并保护敏感数据环境以及跟踪程序健康和漏洞管理趋势。你会做什么？- 从创意到实现，包括管理复杂项目时间表，消除障碍和保持流动的过程。- 确定并运行必要的指标和关键绩效指标来跟踪进步，并在整个组织中以细分层面推动问题解决和缓解。- 创造和运营进程，改变组织对满足业务目标的有效性。- 在多个利益相关者和不同优先事项中的不同群体之间促进有效沟通，合作和承诺。- 与团队合作，确定和处理我们最大的风险并推动决策，以使领导层对每个项目进行正确的风险水平。- 促进从小 （3-5人）到大 （100人以上）的生产性会议。这一职位需要 - 8年以上在软件开发团队工作经验作为 TPgM 或工程管理员 - 在计算机科学，计算机工程或相关领域获得学士学位，或者相当的经验 - 6年以上项目和计划管理 - 6年以上提供产品与计划相反，快速，多学科，分布式责任，并且经常含糊
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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
New Relic is looking for a Senior Technical Program Manager to join our outstanding engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles.
This TPM position will be focused on our Security and Identity initiatives including driving the adoption of customer IAM, managing security programs to enforce compliance standards and protect sensitive data environments and tracking program health and vulnerability management trends.
What you'll do
- Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
- Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
- Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
- Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities
- Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
- Facilitate productive meetings from small (3-5 people) to large (100 people or more).
This role requires
- 8+ years of experience working on a software development team as a TPgM or engineering manager
- Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience
- 6+ years in project and program management
- 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
Bonus points if you have
- Experience driving enterprise security and/or compliance programs
- Deep understanding of authentication protocols, API security, and cloud architecture.
- Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
- Can drive programs with a significant amount of ambiguity and facilitate definition and clarity
- Excellent written and verbal communication skills, including experience communicating with senior leadership
- Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners
- A good understanding of the New Relic platform and its capabilities
- Experience working with remote & distributed team
- Prior experience with high-growth companies
**Please note that visa sponsorship is not available for this position.**
#LI-MM-4 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$164,000—$202,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [resume@newrelic.com](mailto:resume@newrelic.com).
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
**Our hiring process**
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf).
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at [https://newrelic.com/termsandconditions/applicant-privacy-policy](https://newrelic.com/termsandconditions/applicant-privacy-policy)