Senior Virtual Tax Specialist, Seasonal
关于 H&R 区的角色，我们不仅关注税务 - 我们关注人。我们正在寻找有经验和知识丰富的税务专业人士，他们热衷于帮助他人并在虚拟快速发展环境中壮成长。如果你准备好将你的专业知识带给重视创新，合作和客户成功的团队，我们希望听到你的话。作为高级虚拟税务专家，你会成为客户和同事们都可信的专家。你将提供先进的税务支持，解决技术问题，并在我们的网络平台上指导客户 - 所有这些都是从远程工作时。你的见解将帮助客户感到自信和支持，而你的领导力将有助于提升整个团队。每天，你将... ·通过回答复杂的税务和平台相关问题来支持一级专家 ·通过聊天和屏幕共享与客户进行沟通以解决税务问题的意见并通过我们的在线工具引导他们 ·解决技术问题并帮助客户导航我们的数字税务准备经验 ·研究和解释联邦和州税务法律，法规和程序 · 使用我们专有的工具和资源提供快速，精确和友好的支持 · 与团队合作分享最佳实践并不断改善客户体验 · 随着新的挑战和机会的出现，你在这里会有所影响 - 你的增长在此重要。· 在任何地方工作，同时保持与支持性，协作团队联系在一起。· 在税收季节帮助人们感到自信和赋权。· 扩大你的技能，承担新挑战，并发展你的职业生涯。为什么为我们而工作？1955年以来，我们一直是税务准备，金融服务和小企业解决方案领域的领导者。我们拥有70,000个合作伙伴和9,000个零售税局在北美，澳大利亚，爱尔兰和印度各地，我们已经帮助了数百万客户和无数社区。如果你将挑战视为机会，作为团队赢得价值并希望有意义的差异，加入我们。你会获得帮助他人带来的回报以及竞争对手补偿和福利来支持你的健康和福祉。具体的福利可能根据你的角色而不同。详细的资格要求和福利信息请访问 blockbenefits.com.平等机会雇主：H&R Block 不容忍基于一个人的种族，颜色，宗教，祖先，年龄，性别/性别 （包括怀孕，分娩，相关医疗条件和性质）的歧视
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About the Role
At H&R Block, we’re not just about taxes - we’re about people. We’re looking for experienced, tax-savvy professionals who are passionate about helping others and thrive in a virtual, fast-paced environment. If you’re ready to bring your expertise to a team that values innovation, collaboration, and client success, we want to hear from you.
As a Senior Virtual Tax Specialist, you’ll be a trusted expert for both clients and colleagues. You’ll provide advanced tax support, troubleshoot technical issues, and guide clients through our online platform - all while working remotely. Your insights will help clients feel confident and supported, and your leadership will help elevate the entire team.
Day to day, you’ll...
· Support Tier I specialists by answering complex tax and platform-related questions
· Engage with clients via chat and screen share to resolve tax issues and guide them through our online tools
· Troubleshoot technical issues and help clients navigate our digital tax prep experience
· Research and interpret federal and state tax laws, regulations, and procedures
· Use our proprietary tools and resources to deliver fast, accurate, and friendly support
· Collaborate with teammates to share best practices and continuously improve the client experience
· Embrace new challenges and opportunities as they arise - your growth matters here
· Work from anywhere while staying connected to a supportive, collaborative team
· Help people feel confident and empowered during tax season
· Expand your skills, take on new challenges, and grow your career with us
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Required Qualifications
- Associate’s degree or equivalent combination of education and experience
- 3+ years of tax experience (including coursework or accounting background)
- 2+ years of customer service experience in a fast-paced environment
Preferred Qualifications
- Strong communication skills - written, verbal, and video - with a keen eye for detail and clarity
- A passion for helping others and simplifying complex topics
- Excellent problem-solving and analytical skills
- A quiet, dedicated workspace and reliable internet connection for remote work
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$21.59 - $32.40/Hr.Originally posted on Himalayas