Swedish Customer Advisor for a Telecommunications Provider - Cyprus (Remote, Cy
你是否希望为客户代表服务做出贡献？你是瑞典人，或具有强大的英语沟通能力？你想在地中海岛塞浦路斯建立职业生涯，那里历史活跃于画作文的城镇中，一年330天可以享受阳光？因此我们有完美的机会！我们的客户是一个主要的电信公司，专注于连接人和简化日常生活。你的未来项目：加入我们的瑞典客户咨询团队。作为顾客咨询专家，你的日常责任将包括：·向客户询问提供第一联系决议 ·通过书面和电话沟通提供专业的客户支持 · 建立有意义的关系，以礼貌，友好和专业的方式回答客户的问题 · 满足并超越我们的客户服务质量目标，合规规范和生产力目标 · 创造出人们重视且我们自豪的令人惊叹的客户体验 · 负责遵循管理层指导并提供反才能成功在这个角色中，你需要：· 瑞典语或熟练水平 (C2) · 英语中级水平 (B1) · 要求先前销售经验。·强大的沟通能力 具有卓越的电话交谈技能，专注的倾听和优秀的写作技巧 ·分析和解决问题技能，高度关注细节 ·学习和进步的渴望，成为好奇的调查人员和解决问题的者 ·必须持有欧盟公民身份或有效的工作许可证对塞浦路斯 · 应当本地候选人或愿意搬迁到塞浦路士内政局要求：·可靠的高速互联网连接。·保密工作空间以确保患者的机密性。· 竞争力固定的月薪加上一个有吸引力的，无限的佣金制度 · 该职位包括销售激励措施 · 有偿专业培训 · 仅办公时间，周末不使用 ·员工折扣 ·通过各种发展计划提供增长机会 · 包括健康项目，游览和主题活动在内的娱乐性和引人入胜的公司范围内的举措 · 工作稳定性 · 终身技能和经验与 Foundever®一起继续下去。我们相信可记忆的合作伙伴体验。
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Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Swedish native or fluent with strong English communication skills?
Looking to build your career on the Mediterranean island of Cyprus, where history comes alive in picturesque towns and you can enjoy sunshine for 330 days a year?
So we have the perfect opportunity for you!
Our client is a leading telecommunications company focused on connecting people and making everyday life easier.
Your future project: join our Swedish Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Swedish (C2)
- Intermediate level of English (B1)
- Previous sales experience is required.
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Cyprus
- Be a local candidate or willing to relocate to Cyprus
Home Office Requirements:
- Reliable high-speed internet connection.
- Private, secure workspace to ensure patient confidentiality.
Benefits.
- Work from the comfort of your home
- Candidates may benefit from either a permanent housing allowance or shared apartments provided
- Competitive fixed monthly salary plus an attractive, uncapped commission system
- The role includes sales incentives
- Paid professional training
- Office hours only, no weekends
- Employee discounts
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
- Job stability
- Life-long skills and experience
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Originally posted on Himalayas