Claims Associate
发现你的100%你与微源！职位：索赔相关位置：地铁马尼拉工作设置和转班：远程0日间变更时间表：星期四周一 （需要周末覆盖）为什么加入微源？你将获得：·竞争性奖励：享受市场上高薪酬，医疗保险第一天，加上一个或多个受理人，带有现金转换，团体生命保险和绩效奖励；· 一种协作精神：通过参与公司主办的活动和活动来促进积极和吸引人的工作环境。· Work-Life Harmony:以灵活的工作安排适合你的工作和生活之间的平衡。· 职业发展：集体团队合作：成为庆祝多样性和促进包容文化的团队的一部分。角色概述索赔协会提供管理和客户服务支持，为申请保险索赔的客户提供了管理和客服支持。处理到来的索赔，收集需要处理的信息，帮助客户了解他们的政策，以便索赔得到有效和公平处理。该职位还涵盖了追踪索赔，解决客户投诉和一般客户服务，因此我们正在寻找一个舒适的人既面向细节，又面向客户。你将做什么：· 提供客户服务给索赔人 ·协助处理和记录索赔 ·分析索赔数据并确定趋势 ·帮助解决复杂的索赔问题 · 与相关利益关方沟通你需要什么：·优秀的通信和客户服务技能 ·强大的组织和解决问题的能力 ·独立工作的能力以及作为团队的一部分 ·强大的分析技巧和细节关注 ·熟练在谷歌套件 ·经验处理保险索赔 ·解释法律文件的能力 ·键字速度3060WPM 或以上 ---关于微源采购 拥有超过9000名专业人员在13个分发中心，微源是菲律宾首创和最大的管理服务提供商。我们对100% YOU MicroSourcing 的承诺坚信我们的公司力量来自于人们的多样性和才能。我们自豪能够培养包容文化，包括所有种族，性别，民族，能力和背景的人。我们为每个人都提供空间，拥抱不同的观点，并以 m
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Discover your 100% YOU with MicroSourcing!
Position: Claims Associate
Location: Metro Manila
Work setup & shift: Remote | Day Shift
Schedule: Thursday–Monday (weekend coverage required)
Why join MicroSourcing?
You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Role overview
The Claims Associate provides administrative and customer service support to customers filing insurance claims — handling incoming claims, gathering the information needed to process them, and helping customers understand their policies so claims are processed efficiently and fairly. The role also covers following up on claims, resolving customer complaints, and general customer service, so we're looking for someone comfortable being both detail-oriented and customer-facing.
What You'll Do:
- Provide customer service to claimants
- Assist in claims processing and documentation
- Analyze claims data and identify trends
- Assist in resolving complex claims issues
- Liaise with relevant stakeholders
What You'll Need:
- Excellent communication and customer service skills
- Strong organizational and problem-solving skills
- Ability to work independently and as part of a team
- Strong analytical skills and attention to detail
- Proficient in google suite
- Experience handling insurance claims
- Ability to interpret legal documents
- Typing speed of 30–60 WPM or above
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
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Originally posted on Himalayas