Implementations Executive
通过微源！职位：执行专家工作设置和转班：远程。为什么加入微源？你将获得：竞争性奖励：享受市场上高的薪酬，第一天医疗保险，加上一个或多个受理人，付费休息，现金转换，团体生命保险和绩效奖励 一种协作精神：通过参与公司赞助的活动与活动来促进积极和有吸引力的工作环境。工作-生活和：享受适合你的工作安排的工作和生活平衡。职业发展：利用不断学习和职业进步的机会。包容团队工作：成为庆祝多样性和促进包容文化的团队的一部分。你的角色：作为项目保证官，你将：·与领导者，销售人员和客户合作以收集明确的计划要求。·配置包括活动，奖励目录，用户访问和品牌化等平台。·使用 Monday.com,ClickUp,Jira 或 Trello 来管理项目时间表和客户通信。·支持大量数据进口和用户上机工作流程，同时确保数据完整性。·识别启动障碍，解决设置问题，并升级缺陷到技术团队。·与产品，IT 和客户成功团队协调执行客户集成。·使用 OneDrive 和 Confluence 保持配置说明和文档。·通过过渡表格向客户成功小组进行正式交付过程。·不断更新新平台功能并为新员工进行培训。你需要的是：不可妥协的 · 13年的客户端安装，平台配置或帐户协调经验。·在快速发展的 B2B SaaS 环境中直接工作经验。·使用 CRM 和 Freshdesk,Salesforce,HubSpot 或 Zoom 等参与工具的经验。·执行用户接受测试 (UAT) 和系统质量保证的能力；·在所有层面管理利益相关者方面具有强大的书面和口头沟通能力。优先技能/专业知识；•单独登录 (SSO/SAML) 和 API 集成的基本技术知识。· configuring 员工识别或企业激励软件的先前经验。
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Discover your 100% YOU with MicroSourcing!
Position: Implementation Specialist
Work setup & shift: Remote | Day Shift
Why join MicroSourcing?
You'll have:
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As a Program Assurance Officer, you will:
- Collaborate with leadership, sales, and clients to gather clear program requirements.
- Configure the platform including campaigns, reward catalogs, user access, and branding.
- Manage project timelines and client communications using Monday.com, ClickUp, Jira, or Trello.
- Support bulk data imports and user onboarding workflows while ensuring data integrity.
- Identify launch roadblocks, troubleshoot setup issues, and escalate defects to technical teams.
- Coordinate with Product, IT, and Customer Success teams to execute client integrations.
- Maintain configuration notes and documentation using OneDrive and Confluence.
- Execute a formalized handover process to the Customer Success team using transition forms.
- Stay updated on new platform features and conduct training for new hires.
What You Need:
Non-negotiables
- 1–3 years of experience in client onboarding, platform configuration, or account coordination.
- Direct experience working within a fast-paced B2B SaaS environment.
- Proficiency with project management platforms and advanced Excel or Google Sheets.
- Experience using CRM and engagement tools like Freshdesk, Salesforce, HubSpot, or Zoom.
- Proven ability to execute User Acceptance Testing (UAT) and system quality assurance.
- Strong written and verbal communication skills to manage stakeholders at all levels.
Preferred skills/expertise
- Foundational technical knowledge of Single Sign-On (SSO/SAML) and API integrations.
- Prior experience configuring employee recognition or corporate incentive software.
- Background in creating structured platform training materials and user guides.
- Analytical mindset with the ability to leverage data for strategic launch planning.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%! For more information, visit
*Terms & conditions apply
Originally posted on Himalayas