高级技术客户经理，微分割
Senior Technical Account Manager, Microsegmentation
你是否是一位在大型企业环境中拥有丰富经验的网络安全工程师？
你是否热衷于建立关系并确保客户成功？
加入Guardicore（现为Akamai企业安全集团）
我们的安全专业服务团队帮助保护全球最知名的一些组织。我们支持我们的安全和企业产品（例如零信任解决方案、Web应用防火墙、防DDoS解决方案、机器人管理）。
与顶尖团队合作
作为技术客户经理II，你将主导一个大型部署流程。你将帮助构建、创新、提升性能和安全策略。成为行业专家，通过高效的关系和运营重点为客户带来创新成果。
作为技术客户经理II，你将负责：
- 在客户面前成为与技术供应商相关问题的单一联系点
- 提供产品最佳实践和设计指导，以提升技术和业务成果，持续监督规模和性能
- 与支持和工程团队紧密合作，快速解决任何问题并推动客户满意度
- 协助平台的部署、配置和定制，同时适应客户环境的变化
- 支持Akamai零信任解决方案与其他第三方解决方案之间的集成需求
- 向客户介绍即将推出的功能和更新，并与Guardicore培训团队合作提供培训
做你热爱的事情
要在这个职位上取得成功，你需要：
- 拥有高中/学士学位，主修计算机科学、工程或其他相关领域或同等学历
- 在技术客户面向角色（TAM、解决方案工程师、解决方案架构师）中拥有7-10年经验
- 具有微分割平台、EDR或网络安全部分及零信任产品的经验
- 具有使用云平台（AWS、Azure、GCP）的经验
- 具备使用Kubernetes的经验是加分项
- 理解网络、安全和操作系统（Linux/Windows）
关于我们的公司
在Akamai，我们让数十亿人的生活每天变得更好。
无论你是观看直播活动、浏览社交媒体、观看你喜欢的剧集，还是管理你的储蓄，我们都是幕后引擎。我们提供全球最分布式平台，从云端到边缘，以帮助客户实现更多。
查看英文原文
Are you a dynamic security engineering professional with experience in large enterprise environments?
Are you passionate about building relationships and ensuring customer success?
Join Guardicore (now Akamai Enterprise Security Group)
Our Security Professional Services team helps protect some of the most well-known organizations around the world. We support our security and enterprise products (e.g. Zero Trust solutions, Web Application Firewall, anti-DDoS solutions, Bot Management).
Partner with the best
As a Technical Account Manager II, you will lead a large deployment process. You will help to build, innovate, improve performance and security strategies. Becoming an industry expert, delivering innovative outcomes for customers through efficient relationships and operational focus.
As a Technical Account Manager II, you will be responsible for:
- Being the focal point for technical vendor related issues in front of the customer
- Providing product best practice and design guidance, to enhance technical and business outcomes, overseeing scale and performance over time.
- Working closely with Support and Engineering teams to quickly resolve any issues and drive customer satisfaction
- Assisting with deployment, configuration and customization of the platform while adapting to changes in the Customer's environment.
- Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
- Briefing the customer on upcoming features and updates, and provide training in cooperation with Guardicore training team
Do what you love
To be successful in this role you will:
- Have a High School / Bachelor's degree in Computer Science, Engineering, another related field or its equivalent
- Have 7-10 years of experience in technical customer-facing roles - TAM, solutions engineer, solutions architect
- Have experience with microsegmentation platforms, EDR, or network security and Zero trust products
- Have experience working with cloud platforms (AWS, Azure, GCP)
- Possess experience working with Kubernetes is advantageous.
- Have understanding of networking, security, and operating systems (Linux/Windows)
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
Compensation
Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $112,500 - $202,500/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
Originally posted on Himalayas