Head of Account Management
账户管理负责人 商业收藏公司准备好迎接下一个挑战？我们正在寻找一位雄心勃勃，专注于商业和鼓舞人心的帐户管理负责人在我们的国家商业收益会计管理职能中领导。这是塑造我们的全国账户管理战略，发展高绩效团队并推动客户保留，利增长和在我们的中小企业和主要客户组合中卓越服务的一个绝佳机会。你将领导我们的国家账户管理团队，创造合作，问责制和客户关注文化。密切与经营，客户服务，定价，金融，电售和市场等领域的同事合作，你将加强客户关系，最大化增长机会并提供优秀的客户成果。你的主要责任包括：·制定和执行我们的国家账户管理战略，实现客户保留，收入，利率和有机增长目标。·领导，辅导和激励我们的帐户管理团队充分发挥潜力。·通过有效的账户规划，CRM,预测和更新管理来推动绩效。·与关键客户建立牢固的关系，识别增长机会并解决商业和服务挑战。· 在整个企业中协同工作以改善客户体验，加强忠诚度并实现可持续利性增长。我们正在寻找一个经验丰富的商业领导者：· 管理和发展 B2B 客户组合的经验记录。·强大的领导技能和高绩效团队培养的经验。·优秀的商业意识，谈判和利益相关者的管理能力。· 专注于客户，数据驱动的保留，账户性能和持续改进方法。· 带领变革和取得成果的雄心勃勃，精力强大。商业收集，废物管理或环境服务方面的经验将是优势。为什么申请？这是一个令人兴奋的机会，以承担国家领导作用，影响我们的客户和商业战略并对我们的人民，客户和企业产生真正的影响。截止日期：2026年10月26日星期一 原始地在喜马拉雅山上发布
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Head of Account Management – Commercial Collections
Ready for your next challenge?
We're looking for an ambitious, commercially focused and inspiring Head of Account Management to lead our national Commercial Collections account management function.
This is a fantastic opportunity to shape our national account management strategy, develop a high-performing team and drive customer retention, profitable growth and outstanding service across our SME and major customer portfolios.
The Opportunity
You'll lead our national account management team, creating a culture of collaboration, accountability and customer focus. Working closely with colleagues across Operations, Customer Service, Pricing, Finance, Telesales and Marketing, you'll strengthen customer relationships, maximise growth opportunities and deliver excellent customer outcomes.
Your key responsibilities will include:
· Developing and delivering our national account management strategy, achieving customer retention, revenue, margin and organic growth targets.
- Leading, coaching and inspiring our account management teams to achieve their full potential.
- Driving performance through effective account planning, CRM, forecasting and renewal management.
- Building strong relationships with key customers, identifying growth opportunities and resolving commercial and service challenges.
- Working collaboratively across the business to improve customer experience, strengthen loyalty and deliver sustainable, profitable growth.
What We're Looking For
We're seeking an experienced commercial leader with:
- A proven track record of managing and growing B2B customer portfolios.
- Strong leadership skills and experience developing high-performing teams.
- Excellent commercial awareness, negotiation and stakeholder management skills.
- A customer-focused, data-driven approach to retention, account performance and continuous improvement.
- The ambition, energy and drive to lead change and deliver results.
Experience in commercial collections, waste management or environmental services would be an advantage.
Why Apply?
This is an exciting opportunity to take on a national leadership role, influence our customer and commercial strategy and make a real difference to our people, customers and business.
Closing Date: Monday 26th October 2026
Originally posted on Himalayas