Italian Gaming Support Agent - Albania, Kosovo, Romania, Greece, or Serbia
意大利和英语游戏支持代理地点：阿尔巴尼亚，科索沃，罗马尼亚，希腊或塞尔维亚 合同类型：远程你对游戏热爱并擅长解决问题吗？我们的客户正在寻找一个热情的游戏支持代理来为大型游戏工作室提供顶级客户服务。在这个角色中，你将协助玩家处理技术问题，账号问题和游戏操作问题。你将成为一支由经验丰富的领导者指导的合作支持团队的一部分，并通过持续培训来促进你的技能和职业成长。你将与游戏更新，发布和品牌信息保持联系，以便帮助玩家充分利用他们喜欢的游戏。要求：- 熟练讲意大利语和英语 - 你居住在阿尔巴尼亚，科索沃，罗马尼亚，希腊或塞尔维亚 - 对游戏热情和行业知识的强烈热爱 - 你拥有现代化的游戏设置 （PS4, PS5, Xbox One/Series X, Nintendo Switch 或游戏 PC/笔记本电脑）- 你是一个具有强大的故障解决能力的快速学习者 - 在家里专注而安静的工作空间 · 奖金：客户支持的前经验是加技术要求：️- 一个稳定的互联网连接 （最低10 Mbps 上下，延迟低于200ms）8bit RAM 最小 Windows 10 (64-GB) 或 macOS 10.11或更新的 Intel Core i5-8260U （或类似）, AMD 7870图形 （或更好）准备将游戏热情转化为一个有价值的远程角色？现在申请，并提高你的支持职业水平！最初发布在喜马拉雅。
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Italian and English Gaming Support Agent
Location: Albania, Kosovo, Romania, Greece, or Serbia
Contract Type: Remote
Are you passionate about gaming and great at problem-solving? Our client is looking for an enthusiastic Gaming Support Agent to provide top-tier customer service for a major game studio. In this role, youll assist players with technical issues, account questions, and gameplay concerns. You'll be part of a collaborative support team, guided by experienced leaders and supported with ongoing training to boost your skills and career growth.
Youll stay current with game updates, launches, and brand info so you can help players get the most out of the games they love.
Requirements:
- Fluency in both Italian and English
- You are based in Albania, Kosovo, Romania, Greece, or Serbia
- A strong passion for gaming and knowledge of the industry
- You own a modern gaming setup (PS4, PS5, Xbox One/Series X, Nintendo Switch, or a gaming PC/laptop)
- You're a quick learner with strong troubleshooting skills
- A dedicated, quiet workspace at home
- Bonus: Previous experience in customer support is a plus
Tech Requirements:
️- A stable internet connection (minimum 10 Mbps up/down, latency under 200ms)
8GB RAM minimum Windows 10 (64-bit) or macOS 10.11 or newer
️Intel Core i5-8260U (or similar), and AMD HD 7870 graphics (or better)
- A smartphone (Android 8.0+ or iOS 15.0+) for 2FA
Ready to turn your passion for games into a rewarding remote role? Apply now and level up your support career!
Originally posted on Himalayas