Dutch Gaming Agent - Part Time - Work From Home
作为游戏支持代理，你的工作将是为特定的分配游戏工作室处理客户支持问题。你将帮助玩家解决账号和技术问题并解决购买和游戏相关的问题。你将与团队的代理人合作，在团队领导和运营经理的指导下进行辅助培训模块，帮助你成长，发展和提高你的工作技巧。你将保持客户最新项目和更新，以及过去版本和品牌，并帮助他们的玩家继续享受他们喜欢的游戏。要求：·母语/流利荷兰语音者 · 熟悉英语水平 · 有游戏或与电子游戏相关的知识 · 拥有任天堂交换机，PS4,PS5,Xbox One,Xbox One 系列 X 或现代游戏 PC/笔记本电脑 · 快速学习，主动解决问题 · 在你所在地内设有专用安静的工作空间 · 客户服务环境中的经验是一个优势 原始于喜马拉雅山上发布的
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DUTCH/ ENGLISH GAMING SUPPORT AGENT - PART TIME
As a Gaming Support Agent, your job will be to handle customer support issues for a specific assigned game studio. You will be helping players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.
Requirements:
- Native/Fluent Dutch speaker
- English speaking fluent level
- Knowledge about gaming or anything related to video games
- Owning a Nintendo Switch, PS4, PS5, Xbox One, Xbox One Series X or a modern gaming PC/laptop
- Being a fast learner, take initiative and excel at troubleshooting
- Having a dedicated quiet workspace located within your residence
- Experience in a Customer service environment is a plus
Originally posted on Himalayas