Executive Assistant - Operations and Client Support (Part-Time)
关于 FreedUp FreedUp 在美国公司中与创始人和高管一起安排有才华的执行助理。我们通过节省时间和精力来释放领导者，使他们能够专注于他们自己能做的工作。对于我们的 EAs,我们的目标是成为 LATAM 和菲律宾人才最好的美国公司之一，拥有支持环境和真正的发展空间。我们正在寻找一个积极的组织的执行助手来支持美国总部的一个不断增长的领导教练和开发公司的联合创始人。该公司帮助创始人和领导团队在5到100名员工的公司通过个人教练，团体领导发展计划，战略规划和教练培训来增长他们的人员。它还为非营利组织和部署提供服务，并围绕着价值观驱动的人先方法建立了领导力。该业务今年翻了一番收入，现在快速增长，创始人正在花费太多时间管理和协调。你将拥有公司运营背骨：安排，教练管理系统，客户和教练沟通，课程管理和销售支持。这不是一个任务承担者的角色。创始人希望有责任的人，注意到什么事情没有意义，并提出解决方案。公司很小而且还在发展，所以事情不会总是完美定义。你将帮助建立和精细化过程随着你的走路。这是一个兼职的远程工作，需要强大的书面沟通，组织卓越和问责制。位置：完全远程工作类型：部分时间 你会做什么安排和协调 （主要优先事项）·管理创始人的日历和内调电话，协调可用性客户，教练和团队成员。· 处理多人进行会议，会议和计划的前后排列，以便创始人不需要。教练操作·在公司的教练管理系统中运行管理，包括调整新客户，退出完成任务，并更新教练记录。· 保持客户，教练和内部团队的信息和一致性。例如，创始人提供集体教练课程后，向所有参与的教练发送总结。· 自有交流，因此每次都会按时发布最新消息。课程和程序管理 · 为创始人的教练设置和管理物流
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About FreedUp
FreedUp places talented Executive Assistants with founders and executives at growing US companies. We free leaders up by saving them time and effort so they can focus on the work only they can do. For our EAs, we aim to be one of the best US companies for LATAM and Filipino talent, with a supportive environment and real room to grow.
About the role
We’re looking for a proactive, organized Executive Assistant to support the US-based co-founder of a growing leadership coaching and development firm. The firm helps founders and leadership teams at companies of 5 to 100 employees grow their people through one-on-one coaching, group leadership development programs, strategic planning and coach training. It also serves nonprofits and ministries, and is built around a values-driven, people-first approach to leadership.
The business has doubled its revenue this year and is now growing fast, and the founder is spending too much of his time on admin and coordination. You’ll take ownership of the operational backbone of the firm: scheduling, the coaching management system, client and coach communication, course administration and sales support. This is not a task-taker role. The founder wants someone who will own responsibilities, notice when something doesn’t make sense, and come to him with a proposed solution.
The firm is small and still evolving, so things won’t always be perfectly defined. You’ll help build and refine the processes as you go.
This is a part-time, remote position that requires strong written communication, organizational excellence, and accountability.
Location: Fully Remote
Job Type: Part-Time
What you'll do
Scheduling and coordination (Main Priority)
- Manage the founder’s calendar and schedule calls, coordinating availability across clients, coaches and internal team members.
- Handle the back-and-forth of aligning multiple people for meetings, sessions and programs so the founder doesn’t have to.
Coaching operations
- Run administration in the firm’s coaching management system, including onboarding new clients, offboarding finished engagements, and keeping coach records up to date.
- Keep clients, coaches and the internal team informed and aligned. For example, after the founder delivers a group coaching session, send a summary to all the coaches involved.
- Own internal communication so updates go out on time, every time.
Course and program administration
- Set up and manage the logistics for the founder’s coaching courses and group leadership programs.
- Support students and participants so they stay on track and succeed.
Sales support
- Prepare client proposals using the firm’s existing templates, and help improve those templates over time.
- Build and format materials in Canva and Google Slides.
Process and partnership
- Lead a weekly check-in meeting with the founder to review how things are going and agree on changes.
- Create and maintain living SOPs for the responsibilities you own, updating them as feedback comes in.
- Spot gaps, inefficiencies and things that don’t add up, and propose practical fixes.
Our hiring process
- Apply online
- Record a short Loom video introducing yourself
- Interview with our recruiting team
- Complete a work evaluation (including a short proposal or slide formatting task in Canva or Google Slides)
- Final interview with the client
Requirements
Must-haves
- At least 3 years of experience as an Executive Assistant, Operations Assistant, Virtual Assistant or in a similar support role.
- Excellent written and spoken English (C1 or above).
- Strong experience with calendar management and multi-party scheduling.
- Comfortable learning and administering new software systems, such as a CRM, client management tool or learning platform.
- Working knowledge of Canva and Google Slides.
- Clear, professional written communication for both clients and internal teams.
- Proactive and solution-oriented: you ask good questions, flag what doesn’t make sense, and suggest what to do about it.
- Comfortable working with some ambiguity in a small, growing business.
- Responsive and timely during agreed working hours that overlap with US Central Time.
- Reliable high-speed internet and a quiet home office setup.
Nice-to-haves
- Experience supporting a coaching, consulting, training or education business.
- Experience administering online courses or learning management systems.
- Experience preparing proposals or sales materials.
- Experience working with nonprofits or mission-driven organizations.
- Experience writing and maintaining SOPs.
- Comfortable using AI tools to work faster and smarter.
- Familiarity with Google Workspace, Slack and Zoom.
Benefits
- International experience
- Opportunity to work remotely from anywhere
- Supportive and collaborative team environment
- Learning and development opportunities
- Potential Performance Bonuses
- PTO
- HMO after 3 months
Originally posted on Himalayas