Dutch Gaming Support -the Republic of South Africa
作为一个游戏支持代理，你的工作将是处理特定的分配游戏工作室的客户支持问题。你将帮助玩家解决账号和技术问题并解决购买和游戏相关的问题。你将与团队代表团队合作，在团队领导和运营经理的指导下进行辅助培训模块，帮助你发展，开发和提高自己的技能。你将保持最新的客户项目和更新，以及过去的发布和品牌，并帮助他们的玩家继续享受他们喜欢的游戏。要求：· 语言流利的荷兰人· 英语流利水平 · 关于游戏或与电子游戏相关的任何知识 · 拥有任天堂交换机，PS4,PS5,Xbox One,Xbox One 系列 X 或现代游戏 PC/笔记本电脑 · 快速学习，主动解决问题 · 在你居住的地方有一个专门安静的工作空间 · 总部位于南非 · 客户服务环境中的经验是个优势。最初发表在喜马拉雅山
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DUTCH/ ENGLISH GAMING SUPPORT AGENT - REMOTE the REPUBLIC of SOUTH AFRICA
As a Gaming Support Agent, your job will be to handle customer support issues for a specific assigned game studio. You will be helping players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.
Requirements:
- Native/Fluent Dutch speaker
- English speaking fluent level
- Knowledge about gaming or anything related to video games
- Owning a Nintendo Switch, PS4, PS5, Xbox One, Xbox One Series X or a modern gaming PC/laptop
- Being a fast learner, take initiative and excel at troubleshooting
- Having a dedicated quiet workspace located within your residence
- Be based in South Africa
- Experience in a Customer service environment is a plus.
Originally posted on Himalayas