HOA Assistant Manager
工作地点：从家工作类型：全职或兼职 （取决于客户需求）工作转班：美国商业时间关于我们我们的助理将企业与顶级虚拟助理 (VA) 联系起来，以简化运营和提高生产力。我们专注于将熟练的专业人员与各种行业匹配，确保无远程工作体验。加入我们并成为一个重视卓越和创新的动态团队的一部分。在。求职总结 我们正在寻找一名经验丰富的 HOA 助理管理员来支持日常社区运作，协助 HOA 社区管理者完成行政，居民和合规相关任务。理想的候选人具有对 HOA 运营的坚实的理解，强大的沟通技能和与美国 HOA 环境中的房东，董事会成员和供应商合作经验。这一角色对于确保社区流运作，及时解决问题以及优秀的房屋服务至关重要。关键责任 · HOA 系统管理：使用 HOA 平台来管理 HOA 违规，收藏和合规工作流程 · 违法行为 &收藏：跟踪违规行为，发送通知，记录并与房主进行通信有关合规性和未偿付费用 · 手机和电子邮件支持：以专业度和准确程度响应房主和董事会询问 · 数据管理：在 HOA 系统内保持和更新记录，报告和财务日志 ·行政协调：处理安排，文档和内部协调以实现顺利运作 ·工作流量优化：确定提高行政效率和自动化重复任务的机会 ·报告生成：准备并共享违规日志，财务总结和收集报告 ·合作：与 HOA 经理，董事会成员以及社区利益相关者密切合作确保清晰沟通和遵守政策 ·合规和记录维护：确保对 HOA 政策，程序和法律遵守适当的文件 资格和技能 · 经验至少2年在 HOA 或财产管理领域。·熟悉 HOA 运营，规范文件和社区标准。·使用 HOA 或物业管理软件 （Vantaca,CINC,AppFolio,Buildium 等）的经验。· 英语语言的书面和口头沟通能力强大。·优秀的组织性和多任务能力。·客户服务导向。
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Location: Work from Home
Type of Employment: Full-time or Part-time (depends on client requirements)
Work Shift: US Business Hours
About Us
OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at .
Job Summary
We are seeking an experienced HOA Assistant Manager to support day-to-day community operations and assist the HOA Community Manager with administrative, resident, and compliance-related tasks. The ideal candidate has a solid understanding of HOA operations, strong communication skills, and experience working with homeowners, board members, and vendors in a U.S.-based HOA environment.
This role is critical in ensuring smooth community operations, timely issue resolution, and excellent homeowner service.
Key Responsibilities
- HOA System Management: Use the HOA platform to manage HOA violations, collections, and compliance workflows
- Violations & Collections: Track violations, send notices, maintain records, and communicate with homeowners regarding compliance and outstanding dues
- Phone & Email Support: Respond to homeowner and board inquiries with professionalism and accuracy
- Data Management: Maintain and update records, reports, and financial logs within the HOA system
- Administrative Coordination: Handle scheduling, documentation, and internal coordination for smooth operations
- Workflow Optimization: Identify opportunities to improve administrative efficiency and automate repetitive tasks
- Report Generation: Prepare and share violation logs, financial summaries, and collection reports
- Collaboration: Work closely with HOA managers, board members, and community stakeholders to ensure clear communication and policy adherence
- Compliance & Record Keeping: Ensure proper documentation of HOA policies, procedures, and legal compliance
Qualifications and Skills
- Minimum 2 years of experience in HOA or property management.
- Familiarity with HOA operations, governing documents, and community standards.
- Experience using HOA or property management software (Vantaca, CINC, AppFolio, Buildium, or similar)
- Strong written and verbal communication skills in English.
- Excellent organizational and multitasking abilities.
- Customer-service oriented with strong conflict-resolution skills.
- Ability to work independently in a remote environment.
Additional Requirements
- Must be currently residing in the Philippines or Latin America
- Must have a stable internet connection and remote-ready workstation
Compensation and Benefits
- Permanent work-from-home setup
- Ongoing training and professional development opportunities
- Collaborative and supportive work environment
- Competitive salary
Originally posted on Himalayas