VP of Systems Engineering
## ** 我们是谁** 银行乔是一个由 Y 组合和 Bessemer Venture Partner 支持的金融科技创业公司。我们正在改变社区银行和信用联盟开展业务的方式，使其成为技术驱动和数字化首位.Bankjoy 提供现代化的数字银行产品，包括移动银行，在线银行，在网上开户，贷款创建和对话人工智能。我们的使命是通过领导大型和小型金融机构的数字转型来彻底革命性的银行技术基础设施。## ** ?? 角色** 我们正在寻找一个**VP 系统工程**拥有三项最关键的银行乔工程功能：** 释放管理，质量工程和 DevOps**,并建立在整个工程组织中提高标准的质量工程框架。这是一个**实践领导作用** 在 Bankjoy 成长的关键转折点上。你将直接领导 Release Management,包括 QA 首席和自动化工程师的 QA 组织以及负责平台交付和可靠性的 DevOps 团队。你还将与人工 QA 工程师**保持固定关系，嵌入了工程价值流，设定质量标准并确保一致的做法，同时这些工程师直接向各自的技术领导报告。银行 joy 是一个运营云原生 Azure 平台的 Microsoft .NET 开发组织，主要托管在 Azure Kubernetes Service (AKS),通过 Helm 部署，并通过 Azure DevOps CI/CD 管道使用敏捷开发实践提供。理想候选人具有**质量工程**的深层根源，已经个人构建或重建了复杂的多平台环境中的自动化程序，并且拥有技术宽度来领导发布管理，DevOps 和 QA 旁边的平台可靠性。你有组织的信誉，可以从手动重量测试转变到**自动化优先质量实践和共享工程质量的拥有**.###你知道为监管金融机构提供可靠，合规软件所需的是什么，并且你构建了使 **质量和发布准备可见，可衡量和可重复的系统，而不是基于判断**.
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### **🌐 Who We Are**
Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.
## **💼 The Role**
We are looking for a **VP of Systems Engineering** to own three of Bankjoy's most critical engineering functions: **Release Management, Quality Engineering, and DevOps**, and to build the quality engineering framework that raises the bar across the entire engineering organization.
This is a **hands-on leadership role** at a critical inflection point in Bankjoy's growth. You will directly lead Release Management, a QA organization including a QA Lead and automation engineers, and a DevOps team responsible for platform delivery and reliability. You will also maintain a **dotted-line relationship with manual QA engineers** embedded across engineering value streams, setting quality standards and ensuring consistent practices while those engineers report directly to their respective technical leads.
Bankjoy is a **Microsoft .NET development organization operating a cloud-native Azure platform**, primarily hosted on Azure Kubernetes Service (AKS), deployed through Helm, and delivered through Azure DevOps CI/CD pipelines using Agile development practices.
The ideal candidate has **deep roots in quality engineering**, has personally built or rebuilt automation programs in complex, multi-platform environments, and has the technical breadth to lead Release Management, DevOps, and platform reliability alongside QA. You have the organizational credibility to drive a cultural shift from manual-heavy testing toward **automation-first quality practices and shared engineering ownership of quality**.
### You know what it takes to deliver reliable, compliant software to regulated financial institutions, and you build systems that make **quality and release readiness visible, measurable, and repeatable rather than judgment-based**. 🧠 **What You'll Do**
### **Engineering Leadership**
- Lead **Release Management, Quality Engineering, and DevOps**, owning delivery quality, release discipline, and platform reliability across Bankjoy.
- Maintain a **dotted-line relationship with QA engineers** embedded across product engineering value streams, establishing organization-wide quality standards while coordinating execution with technical leads.
- Provide hands-on technical leadership, engaging directly in architecture decisions, delivery practices, production incidents, root-cause analysis, and complex troubleshooting.
- Partner closely with the VP of Engineering on cross-cutting initiatives including engineering standards, architectural direction, AI-assisted development, and release coordination.
- Participate in senior leadership alongside the COO, VP of Engineering, and product leadership.
### **Quality Engineering Framework**
- Design and implement Bankjoy's **engineering quality framework** across all value streams, establishing standards for unit, integration, API, automated regression, and end-to-end testing.
- Own a modern **multi-platform automation strategy** covering Angular web applications, .NET APIs and services, Swift iOS applications, and Kotlin Android applications.
- Define and enforce **quality gates and release readiness criteria**, including automated testing, defect standards, regression completion, and QE sign-off.
- Develop and coach the QA organization, elevating the team from manual-heavy testing toward an **automation-first quality engineering model**.
- Establish **test data management, environment standards, and CI/CD quality integration** across engineering.
- Embed quality throughout Agile development by ensuring QA and automation are considered during planning, refinement, development, and delivery rather than only at sprint end.
- Build **quality dashboards** that provide engineering and leadership visibility into automation coverage, defect trends, test reliability, escaped defects, and release readiness.
### **Release Quality & Cross-Functional Collaboration**
- Partner with Release Management to implement a **structured release gate process**, including readiness reviews and formal go/no-go decisions with explicit engineering, QA, and product accountability.
- Improve release consistency and repeatability through automation and disciplined **Azure DevOps CI/CD practices**.
- Work closely with **Technical Support** to connect production issues with engineering priorities and ensure client-impacting defects drive systemic improvements, not just individual fixes.
- Own **post-release retrospectives** for significant client-impacting releases, identifying systemic causes and driving corrective actions.
- Partner with product and engineering leadership to reinforce **scope discipline, Agile planning, clear acceptance criteria, and early quality involvement**.
- Establish measurable release performance using indicators such as deployment frequency, change failure rate, escaped defects, and recovery time.
### **DevOps & Platform Reliability**
- Lead DevOps strategy and practices for Bankjoy's **Microsoft .NET and Azure cloud-native platform**.
- Provide technical leadership across **Azure, AKS, Kubernetes, Helm, Azure DevOps CI/CD, infrastructure automation, observability, and production reliability**.
- Drive repeatable and automated build, test, deployment, environment promotion, and rollback practices.
- Ensure platform engineering supports **scalability, resiliency, observability, security, and operational reliability**.
- Advance **Site Reliability Engineering practices**, including service health measurement, incident management, operational readiness, and continuous reliability improvement.
- Ensure infrastructure and deployment practices meet the **security, compliance, and uptime expectations of regulated financial institutions**.
### **AI-Driven Engineering Culture**
- Champion **AI-assisted coding and testing adoption** across your teams in partnership with the VP of Engineering.
- Apply AI to quality engineering through test generation, automation maintenance, defect analysis, troubleshooting, and regression coverage.
- Drive measurable improvements in engineering productivity and quality while maintaining appropriate review, security, and quality controls.
## **🎯 What You Bring**
- **10+ years of engineering experience** with at least 4 years in engineering leadership managing QA, DevOps, platform engineering, release engineering, SRE, or related functions.
- **Deep quality engineering background**; you have personally built, rebuilt, or significantly modernized automation frameworks, not simply overseen them.
- Demonstrated success driving a transition from **manual-heavy QA to automation-first quality engineering**.
- Proven experience building quality automation across **web, APIs/services, and native mobile applications**.
- Experience implementing **release gates and go/no-go processes**, including making difficult release decisions under schedule pressure.
- Hands-on experience with modern automation technologies such as **Playwright, Cypress, Appium, Maestro**, or comparable tooling.
- Strong technical background in **Microsoft .NET and Azure-based software environments**.
- Experience operating **cloud-native applications using Kubernetes**, preferably Azure Kubernetes Service (AKS).
- Working knowledge of **Helm, containerized application delivery, cloud infrastructure, monitoring, observability, and infrastructure automation**.
- Strong experience with **CI/CD and release automation**, preferably Azure DevOps pipelines.
- Strong understanding of **Agile software development practices** and how development, QA, DevOps, and release management operate together throughout the delivery lifecycle.
- Strong background in **platform reliability, production incident response, and root-cause analysis**.
- Sufficient technical depth to engage directly in **solution design, architecture discussions, delivery systems, production troubleshooting, and engineering trade-offs**.
- Experience driving **AI-assisted coding or testing adoption** beyond individual usage and into engineering team practices.
- Strong **cross-functional credibility**, with experience partnering with engineering, product, technical support, release management, security, and other senior stakeholders.
- Excellent communication and organizational influence; able to establish and uphold quality standards without relying solely on hierarchy.
## **🌟 Nice to Have**
- Experience in **fintech, core banking, or digital banking** platforms.
- Familiarity with **credit union or community bank** client environments.
- Familiarity with **Angular, Swift, and Kotlin** development environments.
- Experience with **Infrastructure as Code**, such as Terraform or comparable technologies.
- Experience with broader Azure services supporting modern SaaS platforms.
- Experience with **SOC 2 Type II, PCI DSS**, or similar regulatory compliance contexts.
- Experience managing QA teams through a transition from **manual QA to quality engineering** roles.
- Experience building or scaling an **SRE or Platform Engineering function**.
- Experience establishing **DORA metrics, quality scorecards, or engineering reliability dashboards**.
### **🎁 What You Get**
- A fast-paced and collaborative environment
- Competitive compensation
- Stock options at a well-funded startup
- We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).
- We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).
- Retirement plan with 4% company matching
- 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing
- 3-5 weeks PTO depending on tenure
- 5 health days
- 15 holidays
- End of year shutdown
- Performance-based bonuses
- Remote first culture
### **⚖️ Equal Employment Opportunities at Bankjoy**
Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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